Recently I created/removed some folders on Outlook desktop app.

When I synchronized my corporate account by manually refreshing under the folders screen, it didn't bring the new folders, nor removed the removed ones.

Is this a known bug?

I have a Motorola Milestone, and I remember in the past, at least the folder addition worked.

  • Is this still a problem for you? I have not seen this behavior on my Droid, although it does seem to take a bit of time to get fully synchronized.
    – ale
    Nov 6, 2010 at 20:38
  • As a workaround, I deleted the account and registered it again, and it worked, but I'm not sure if this can be considered a "solution". Nov 6, 2010 at 21:10
  • I think you should post that as an answer and mark it as the accepted answer. The Mail app is very buggy and basic and until it is improved I suspect there is no other solution. Dec 26, 2010 at 21:23
  • @Matthew agree, although I've started to try Touchdown as an alternative, I think it's fine for this specific question. Dec 29, 2010 at 1:20

2 Answers 2


I know you were going for the "onboard" solution for Exchange e-mail, but at my workplace a bunch of folks use Touchdown:


Only problem is that is is $19.99. It works well with ActiveSync policies and doesn't force you to encrypt your whole device if your SysAdmin has required as such.

  • another problem with TouchDown is battery drain. I finally had to uninstall it because it was draining my battery several times faster than the stock email app. Dec 23, 2011 at 21:56

I ended up deleting my account and registering it again, and it worked, but this is a workaround.

As pointed out by other people, the native Mail app is buggy, so I started evaluating Touchdown.

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