I have a stock Samsung Galaxy S4 fresh from the Google Play Store, and I can't get this phone to take a screen shot using the power and home button method. Without using an app, what else should I try to fix the problem?
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Try volume down + power button (you need to press them at the exact same time, otherwise it won't work)– Matthieu HarléCommented Aug 4, 2013 at 9:56
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possible duplicate of How to take a screenshot with an Android device?– geffchangCommented Aug 4, 2013 at 10:03
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Afraid that's not working for me either I just get my volume lowered and my home screen– jth41Commented Aug 4, 2013 at 11:51
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1If you got your home screen, were you pressing volume down + home? It's volume down + power.– Dan HulmeCommented Aug 4, 2013 at 12:19
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Sorry I meant to say Google now. I use it enough to call it home :) and yes I am sure it was volume down and home– jth41Commented Aug 4, 2013 at 12:46
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2 Answers
I would try (volume down + power button). You need to press them at the exact same time, otherwise it won't work. Also make sure you hold it down for a few seconds.