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I saw similar post about this problem from 5 days ago (8/15/13). That is also when S-voice stopped working on my Samsung Galaxy S4, even though it was working perfectly for the past 3 weeks. My internet connection is working.

I spent 1 1/2 hours with AT&T Tech Support and Samsung Tech Support on 8/17/13 and they could find no problems with my phone settings or internet connection. However, Samsung tech suggested doing a master reset on my phone. I did not do this yet because I do not believe it is a problem with the phone, especially since I now see another posting for the problem occurring on the same day.

Is this a problem with an AT&T Server or is it Samsung? How can we get someone to check this out?

UPDATE 8/22/13: I spent another 2 hours on phone 8/20/13 with new Samsung tech. He was convinced that it was not my phone after he also checked all the postings about this problem online, so he "elevated" the "ticket" to a "system" problem. Yesterday evening, I found that my S-voice just started working again!

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  • 2
    What other posting?
    – ale
    Commented Aug 20, 2013 at 15:19
  • The one from Enrico: S Voice "No response from the server. Please try again later".
    – judy sellitto
    Commented Aug 20, 2013 at 18:05
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    Here it is: S Voice “No response from the server. Please try again later”. I'd say these two are a duplicate pair. Unfortunately, neither of them has an answer, so we cannot mark them.
    – Izzy
    Commented Aug 20, 2013 at 22:15
  • @Izzy apparently onik didn't mind that the other one didn't have an answer =)
    – John
    Commented Aug 21, 2013 at 12:24
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    This one showed more details as pointers for answers.
    – Izzy
    Commented Aug 21, 2013 at 14:19

1 Answer 1

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I was having the same issue with S-Voice on my Samsung Galaxy S4 all of a sudden. A Samsung support tech helped me figure it out by telling me to start the phone in Safe Mode to see if S-Voice worked that way. He said if it did, it was most likely a 3rd party app. Turns out he was right. I deleted Music Download Paradise Pro, which was the most recent app I had downloaded and S-Voice has worked since then.

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