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I have downloaded an app (its a game), made some test progress, and then deleted the game data. I have also cleared the cache and uninstalled the game, but whenever I install it again from the Google Play Store, the progress is still there.

I have also tried installing the app after clearing its data, offline from the .apk-file.

How is it possible to retain the app data like this and how can I clear the data?

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It's possible that the game progress is saved in the cloud, if you are using Google Play Games.

The Google help page says you can clear this progress / data, but note that it will clear for ALL games:

If you want to delete your saved data from all games that use Cloud Save, visit the Google Settings app and select Menu > Clear app data. This will clear all your data from all accounts.

Depending on your device, your Menu icon may look different.

  • Thanks! Is there a way to identify wether the app uses the cloud? – subZero Nov 15 '13 at 7:53
  • @subZero I don't know. :( There's this reddit thread, althought it doesn't help much: reddit.com/r/Android/comments/1ew5o2/… – geffchang Nov 15 '13 at 8:01
  • I'm not entirely sure (as I don't use games), but the Google Settings app has an own section for this. It's empty for me (no games, as said), but looks like it should list games that have data stored to the cloud. – Izzy Nov 15 '13 at 8:17
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Since you mentioned you were still seeing it after installing offline, I'm going to assume you also tried the game while still offline. If the data was there, it could have made a folder to hold the data which you could get to and delete using a file explorer. There's a number of apps that make folders to hold data that don't get deleted when the app is uninstalled.

  • Yes, you might be on to something. How can I track down the files? :) – subZero Nov 15 '13 at 11:15
  • Install a file explorer this one should be fine. Then go in and look for folders that have names of the uninstalled apps and delete them. – Salo Nov 15 '13 at 12:54

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