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From my Samsung Galaxy SIII's Phone application (on Android Jelly Bean 4.3), as long as my phone has credit, I can access the application's "Settings" screen via the menu key and then tap on "Additional settings" to check the "Call waiting (During a call, notify me of incoming calls)" feature. With this feature, when I am on the phone, if someone else calls me, then the speakerphone emits two beeps, followed by a pause, followed by two beeps, and at the same time displays a screen where I can answer the incoming call. The beeps are not audible by the party already taking part in the phone conversation. I then have the option of answering the new call, while putting the old call on hold, or reject the new call, optionally rejecting it by also sending a text message displaying the reason for the rejection (e.g. busy, etc...). In case the new call is answered, the other call is put on hold, and I can then either swap which party is on hold and which party is online via a button on the screen. I can even merge the two calls in which case I will be hearing both other parties at the same time and they will also be able to hear each other.

So, all in all, Call Waiting is a great feature because when someone calls you and you're busy on the phone, you still have a chance of at least answering the new incoming call if it is more important than the current call. However, this feature seems to be lacking on Android Gingerbread devices.

So, my question is, why is the Call Waiting feature missing from older Android devices? After all this feature has been available for a very long time on phone networks (including those times when there were no cell phones and this feature was available on landlines and was used mainly by people at work who made use of the feature at an additional cost)?

Thanks.

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    You'd basically have to ask Google (or the manufacturer, perhaps) this. From a completely literal standpoint, the answer is "because it was not implemented", but I assume that's not what you're looking for. I doubt anyone but Google would know why they chose to implement the features they did, though (and, conversely, why they omitted the ones they didn't). Commented Dec 21, 2014 at 3:48

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It may be a Samsung omission rather than an android one as from manuals that Google has provided, Call Waiting is referenced in their documentation. http://www.google.com/help/hc/pdfs/mobile/AndroidUsersGuide-2.3.4.pdf

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  • Thanks for posting the link. How did you find it. I would like to view the manufacturer-independent Google guide for other versions of Android as well, such as 4.3, 4.4, and 5.0, to see what's different and what I can find. How did you find the 2.3.4 PDF and where can I find the PDFs for the other versions? I've searched the web but no luck. Thanks!!! Commented Dec 21, 2014 at 11:27
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    I looked up a Nexus S guide as this device runs the stock version of Android. For the versions you're looking at try finding manuals relating to Nexus devices i.e. Nexus 4 (Android 4.0) static.googleusercontent.com/media/www.google.com/en/us/help/hc/…
    – Mike
    Commented Dec 25, 2014 at 7:10

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