A while ago I had my Motorola Xoom (1) charging on the dock.

It got stuck at the Motorola logo screen, the first screen that appears when the tablet is turned on.

Recovery puts me at the screen showing the android lying down on its back with an exclamation mark above.

Is this solvable? Can I get the device to function again?

Note: Before this happening the tablet used to occasionally reset on its own. I think it was also heating up when not in use.

1 Answer 1


I need some more details, like whether you are using stock ROM or custom ROM, stock kernel, etc. If you have ClockWorkMod, that will come in very handy. Devices do not usually brick without having root access first. If you have ClockWorkMod, restore your backup. If you don't, try and find your stock ROM from the Internet, although when you carry out the second method, you will lose all data on your phone (not SD card though, if it's one you plugged in manually to expand the memory).

Kind Regards,

Indraj Gandham

  • 1
    I didn't change anything in the table. I used it as bought. So basically I didn't root it. And it's the first time I hear of ClockWorkMod. But I do remember that the Android was updated to 4.0 I guess, so I think it was stock? I don't mind loosing the data because I think I already lost it when I did a recovery.
    – user10853
    Mar 22, 2015 at 21:14
  • I've edited my original answer. Unless your have an LG or Motorola phone, and have a reasonable amount of tech experience, root it, because then you can use ClockWorkMod to take what's know as a nandroid backup image and save it to your SD card. This is a TOTAL backup of everything on your phone.
    – user99232
    Mar 22, 2015 at 21:18
  • Hold on, try to wipe you cache partition. This will not remove any of your data.
    – user99232
    Mar 22, 2015 at 21:19
  • It's not a phone but a Motorola tablet. I have Linux (and bash) experience and can follow up if someone helps since I never touched an Android on the tech level. Or maybe some links on how to do it?
    – user10853
    Mar 22, 2015 at 21:21
  • 1
    Okay. You have two options now. You can try to flash the original ROM onto your phone, or you can flash a custom ROM. Once you have the zip file, load it on to your SD card via your computer, and then use recovery to "Apply update". Chance of success: Custom ROM - 75%, Original ROM - 60%. Or you can take it back to where you bought the phone and they will fix it if your phone is still under warranty
    – user99232
    Mar 22, 2015 at 21:40

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