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I am trying to copy a large file (11 GB) from Windows using File Explorer, i.e. drag'n'drop to an Android device (Nexus 7, Android 4.4, 32 GB), but I get this error:

Cannot copy item
The device has either stopped responding or has been disconnected.

There is 26 GB available storage on the device. I can copy a small file with no problems. I was able to copy a 4.9 GB file. The device is connected via USB and USB debugging is enabled.

What is the problem?

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2 Answers 2

Reset to default
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The simplest way that works for me is to go to Settings > Developer options > Select USB configuration. First, select Audio source while connecting to the computer, then select Media Transfer Protocol (MTP). The device driver will install automatically.

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  • Are you suggesting that selecting "Transferring Files" is wrong!
    – Rohit Gupta
    Commented Aug 7, 2023 at 20:32
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You might have an unstable MTP connection - Try swapping USB cable/getting rid of the USB hub if any. Performing a system update of your device will probably help, but it's a long shot.

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  • I have had issues myself. When I got a new cable I realised the previous one was faulty or the connector was not making contact properly.
    – Rohit Gupta
    Commented Aug 7, 2023 at 20:34

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