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When my husband became ill I promised him I would keep his game going until he could, unfortunately he died. I am still playing his game on his Galaxy Tab 2 and wanted to buy him some game items. When I tried I was asked for his google password which I don't know. Is there anyway I can buy him game items using my PayPal account?

  • Go into phone settings>accounts>Google>add account. Add your email address, now when you try buying an item it might give you the option to buy it using the added account – aBochur Nov 17 '17 at 16:19
  • Thank you for the advice. I have done that but unfortunately the game (Clash of Clans) is in my husbands name and when I try to buy him in app purchases it comes up with his email, which I cannot change and asks for his password. I can't get any further. Even if I could remember the password as he's been gone 2 years the account will now no longer function. Any more advice would be very welcomed – Sharon Riley Nov 17 '17 at 16:30
  • that's what i was afraid of. My other advice would be to go to Gmail.com and try the forgot password option he might have had your email address as backup or something – aBochur Nov 17 '17 at 16:34
  • Thanks again for putting so much thought into this for me. I did that and tried a number of passwords I thought he might have used but I got nowhere. I even tried putting in MY phone number but nothing happened. It would seem Google's security is fairly tight (unless you're a hacker which I'm not obviously lol) All I want to do is fulfill a promise. I'm at a loss to know what to do next but am very grateful for your help – Sharon Riley Nov 17 '17 at 17:02
  • SharonRiley, That's so nice of you to keep his game going for him. That really touched me. Don't give up yet! I hope my answer still gets to you if you come back to this site. Hopefully google will let you get the account back! – LateralTerminal Nov 17 '17 at 18:35
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You CAN get full access to his gmail and recover his password!!!

Google has a way of recover the password for deceased people.

https://support.google.com/accounts/troubleshooter/6357590?hl=en

Click and fill out the forum that says,

"Obtain data from a deceased user's account"

Don't log out of his account and log in with yours!!!!!!

People have suggested in comments above to do so. DON'T Some (not all) apps will detect fraud if you remove the account the game was purchased from!!!

  • Oh Thank you so much! I have found Google's phone number and intend to phone them on Monday explaining my dilemma but until now thought I had no hope. I knew I couldn't put Mick's game in my name and frankly didn't want to - I'm only playing it for him. I will let you know the outcome, Thank you so much I really thought I was dead in the water. To my knowledge I have never broken a promise and didn't want red tape to be the cause of the first and most important – Sharon Riley Nov 19 '17 at 14:45
  • You are filling out the forum that says "Obtain data from a deceased user's account" right? @SharonRiley – LateralTerminal Nov 20 '17 at 14:07
  • Yes Lateral, I'm hoping I will get the information I need that way – Sharon Riley Nov 23 '17 at 8:36

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