I can mount my HTC Evo as a USB drive on my Windows 7 machine.

When I mount the drive, I see a DCIM/100Media file, but no photos from my phone are in it. (I'm wanting to transfer photos from my phone to my computer)

When I look at Settings -> Storage, it says,

  • App Storage, 4.41/6.07 GB
  • Phone Storage, 1.8 GB / 9.93 GB
    • Photos and Videos 1.65 GB

But when I look at the properties of my G: drive (how it's mounted on the machine) it appears that I have mounted the App Storage, because my Windows box says, the drive I have mounted has used 5.65 GB of 7.40 GB total.

So, I believe I have the wrong drive mounted? Is it possible to mount both the "Phone Storage" and "App Storage" as USB? If so, I haven't figured it out. gone through all USB and Storage setting screens I could find.....

  • Is drive G: the only one that shows up, or do you get a drive H: as well? Does Windows give you any choices when the phone is plugged in? Apr 24, 2013 at 12:07
  • @TreborRude G: is the only one that shows up. Windows gives me no choices.
    – John
    Apr 24, 2013 at 14:58
  • Do you keep your photos on an sd card or on the internal storage?
    – John
    Apr 25, 2013 at 4:37
  • @John "Phone" not "SD" based on the settings menu. Ah, so apparently the SD card is getting mounted, and not internal storage... Know how to mount internal storage?
    – John
    Apr 25, 2013 at 16:29
  • 1. Can you check in the start > right click My Computer >properties then select the Device Manager check under Universal Serial Bus controllers if there is a conflict(driver issue)? 2. Can you check in the start > right click My Computer > manage > storage > Disk Management if there is an drive letter added to your phone storage? If there is no drive letter added it will not be visible. Jul 31, 2013 at 9:14

1 Answer 1


The phone now mounts with multiple drives. I think the problem was I had never seen that before on my previous phones and just missed it!! :( My home machine has a lot of drives. I saw one, and missed the second. One drive mounts for the phone memory, one mounts for the SSDCard.

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