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I did see this question, but it was from two years ago, so I know it does not apply to my question.

Before the 10/1/2013 update, I was able to easily switch my sender email account to a different email address, but now, I can't. I have checked the settings in the app and for the email account.

Is there a setting somewhere in 4.6 that I am missing or did Google kill this feature for the mobile version?

If my question isn't clear, I apologize, and please let me know how I can improve it.

I'm using: Nexus 4, Android 4.3

After further investigation, it may be broken: gmail forum post

Thanks.

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  • No repro here. In the compose window, if I tap my email address I get all of the "Send mail as" options I have for that account, as well as the email address for the other account I have on the device. (Gmail 4.6 on a Galaxy Nexus with Android 4.2.2.)
    – ale
    Commented Oct 7, 2013 at 15:13
  • That is not happening for me when I compose emails emails. I thought it may have been limited to replies, but I can't do change it. I have a Galaxy Nexus at home, so I will update the app there and try it when I get home. Thanks.
    – Waddler
    Commented Oct 7, 2013 at 15:28
  • Have you made sure you have all the accounts set up on the device and syncing Gmail? Have you tried clearing the data/cache of the Gmail app?
    – ale
    Commented Oct 7, 2013 at 15:42
  • I just cleared the cache. AND IT WORKS! :) Forgot about that until I was poking around the app settings. I was this close to rolling back the update. Thanks @AlEverett.
    – Waddler
    Commented Oct 7, 2013 at 16:07
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    Please don't put the solution in your question. Make it an answer and "accept" it so it can act as a signpost for future readers.
    – ale
    Commented Oct 7, 2013 at 16:43

1 Answer 1

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SOLUTION: Clear the app cache. After I cleared the app cache, the "send as" was functioning as it did before the update.

Does this fall under as a duplicate of: App X Isn't working correctly. How can I fix it?

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2
  • Not necessarily a duplicate, but it's good to know clearing the cache helped. :)
    – geffchang
    Commented Oct 8, 2013 at 0:10
  • Clearing cache and app data didn't work for me.
    – seanmonstar
    Commented Nov 22, 2013 at 0:37

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