0

I am using a dual sim smartphone with sim cards on both the slots. Sim card inserted in slot 1 receives 3G data but, the other sim card inserted in slot 2 receives only 2G data, even though 3G internet pack is activated.

I swapped the sim cards between the slots, believing that there might be an issue with the mobile network, but the same problem exists.

  • My smartphone: Moto E 2nd Generation 3G
  • Android version: 5.0.2

I have even changed the preferred network type to 3G for the sim in slot 2 (Settings -> Data Usage -> Mobile network settings ->Preferred network type) but, no change.

What could be the issue ?

3
  • Have you tried only using 1 Sim card? Maybe its your software Mar 2 '16 at 5:09
  • 1
    Not every device supports 3G or above on both SIM slots. I never tried to know whether it's HW or SW limitation but I know that this is a hard fact. My Micromax A110Q supports 3G on both slots but my Micromax A310 supports only in first slot.
    – Firelord
    Mar 2 '16 at 8:25
  • Are you in 3G area?
    – Vivek Ji
    Mar 5 '16 at 16:39
0

Thats how dual SIM in this model works. One sim supports WCDMA (3g) bandwitch, while the other one is only EDGE (2g).

2
  • The may be true but how do we verify your claim? Can you support your claim using a source?
    – Firelord
    Mar 5 '16 at 13:14
  • I had this phone for a while and was wondering about it myself. So no source, just my own experience :-D
    – ikurek
    Mar 5 '16 at 13:44

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.