I recorded a nearly 2GB video of my kid at an event. Now I'm unable to transfer it to Windows 10:

  • I can email pictures from my phone via gmail, but it won't do it with the large file.
  • When I connect the phone to the computer with a USB cable, I don't see the phone as a drive.
  • I tried the Microsoft's "Your Phone Companion", but they won't connect.
  • I found something about uploading the file to Google Drive, but several hours later it still says "preparing to upload file".

Apparently there's something called "MTP" which if enabled would allow a sort of managed file transfer. But all the steps I've seen for enabling it lead to dead ends on my Samsung Galaxy Orbit running Android 9.0; if it's there, maybe it requires different steps to enable it than I've seen.

Any suggestions??

  • Try different USB cables. Some are made for charging only and will not allow data transfers.
    – kicken
    Commented Mar 3, 2020 at 1:33
  • @kicken Thanks, I tried another cable. But with both cables, I can see my Kindle paperwhite as a drive but cannot see this phone as a drive. Somewhere along the way I read that recent versions of Android (or was it recent Android devices?) don't allow being seen as a drive because people were doing stupid things and bricking their devices. Commented Mar 3, 2020 at 2:10
  • have you tried airdroid Commented Mar 3, 2020 at 2:17
  • Do you have an sd card reader in your phone? And in your windows 10 machine? It would be easy to use an sd card for such transfers or maybe a usb which can be connected to the phone by an OTG cable.
    – Valay_17
    Commented Mar 3, 2020 at 3:12
  • @GregLovern, check if your device provides different options after being plugged in. Mine always defaults to charging but the mode can be changed to File Transfer via an option in the notification area, at which point it shows as a device on the computer.
    – kicken
    Commented Mar 3, 2020 at 4:45

1 Answer 1


Files successfully transferred with SD card.

  • 1
    It's good that you could buy as an answer it's of no use to anybody because it doesn't explain how. Please add that the answer and feel free to accept it
    – beeshyams
    Commented Mar 18, 2020 at 10:16

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