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Since renaming his Google apps account, one of my employees Droid Razr can't sync. I'm sure it's still pointing to the old user name. He is running 4.0.4 on his Razr.

Can he reconfigure his device without wiping it? if so, how?

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Is it a primary google account? - if it is, a factory reset would be needed, meaning a wipe unfortunately...

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  • Maybe he could simply add a "secondary" account? I never played with that, but shouldn't it work as well?
    – Izzy
    Commented Aug 19, 2012 at 20:23
  • Adding secondary should work as well. Add second account disable sync for first account.
    – roxan
    Commented Nov 11, 2012 at 3:57

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