0

I recently had to factory reset my phone, a Samsung GT-S5302 with Android 2.3.6. Now I'm trying to reinstall apps from Google Play store, but one of them says "your device is not compatible with this version" on the play store page. This is nonsense, as it was working until yesterday, and it had been installed correctly and using the official way from play store months ago, on the same phone with the same Android version. Play store, seen from my PC, even still sees that app as installed, but at the same time says it's incompatible.

I contacted the user service of the app and they told me the app is compatible with android 2.3.3 onwards, therefore it's a Play problem. I also already tried to perform the steps suggested in the troubleshooting (resetting play's updates, download manager's cache and all that), with no results.

Improve this question
8
  • 1
    Try to download the apk from somewhere else (third-party stores, there are many). Then install it. If it's compatible, it will install without any issues.
    – GiantTree
    Commented Jan 4, 2015 at 19:54
  • I tried doing so, by simply moving the apk and tapping it. It opens with "app installer" or something similar, works for a few seconds and then happily says « √ App not installed.»
    – Martino
    Commented Jan 5, 2015 at 15:48
  • Then I might need to take a look at the log (adb logcat). There it will say what happens when you install the app and also where it fails.
    – GiantTree
    Commented Jan 5, 2015 at 15:58
  • How can I get it? I never used command line. Actually, there should be an "official" solution to this problem. If I can't find it, anyway, I can also go for unofficials.
    – Martino
    Commented Jan 5, 2015 at 16:16
  • There is no official or unofficial. The log will say where the installation fails. Easiest for you is to run the command pm install <.apk path>. Then it will give oyu a message about the success of the installation.
    – GiantTree
    Commented Jan 5, 2015 at 16:57

0

Reset to default

You must log in to answer this question.