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Questions tagged [factory-reset]

A factory reset results in a full reset of an Android device to the original settings of the currently-installed ROM.

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Huawei does not accept password to unlock

I have a Huawei tablet it was reset now when i try to sign in with Google it gives me a message shown on the image. What can i do? Thanks.
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TWRP loop after factory reset from stock android on moto m

I just used the factory reset from the android backup and reset option to reset my moto m. But there seems to be a problem. It automatically restarted into TWRP, so I did a factory reset from there ...
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Honor 8 won't install default apps?

I had the battery replaced in my Honor 8 and decided it's time for a factory reset after 2 years of use. I did so in the recovery menu, but after setting the phone up I realised that there are basic, ...
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How to wipe data from S7 Edge when display is broken

I want to sell the remainings of my broken S7 Edge, but before I want to wipe all the data. The phone had been lying around dead for over a year as I hoped that repair would become cheaper, but I ...
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Serial Number Got Changed After Factory Reset

After "Factory Resetting" my tablet I realized that the serial Number was changed (it is now a weird number 0123456789ABCDEF). Edit March 17 2019 This is the number that shows when I do adb devices....
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Bypass Factory Reset Protection error

During the test bypass-frp, it shows the error: Adb server $ADB_VENDOR_KEYS not set. error: Device unauthorized How to resolve it?
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Reboot rct6773w22 incomplete

I have done steps 1-5 and the tablet comes up to the nipper chipper screen but goes no farther. Is there anything that can be done to get to the welcome screen. IE After turning the unit off with the ...
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Identiying the firmware of an Android device

I have Samsung Galaxy J1 with such specification, and I want to flash it to factory setting. MODEL : SM-J100H/DS FCC ID : A3LSMJ100H Looking on Updato.com, I found so many firmware with the same ...
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Factory reset when I don't know any of the accounts synced to phone [duplicate]

I just bought a Moto G6 from ebay and didn't a factory reset through Recovery Mode. Though, when I try to log in with my account, it rejects me and says I need to sign in with an account. How do I ...
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OEM Unlocking Greyed out after Android 8.1 Update. (Lenovo Tab4 10)

I purchased a Lenovo Tab 4 10, I enabled OEM Unlocking, Unlocked the Bootloader to root my tablet, and when I booted back into the Android OS it had an update, so I updated it, rebooted, re-enabled ...
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Factory reset from recovery mode not working on Samsung Galaxy GT-S5830i

I previously asked a question about my phone having a few issues with force stopping and I have tried to factory reset it from recovery mode lots of times but it just stays the same.
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Linsay f-10xhd Factory Reset

Trying to do a Factory Reset. I don't know the specific key combinations to initiate. Can anyone help?
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Cant install apps after factory reset although there is free space

I have a Samsung SM-T230NU 4.4.2. I have had this tablet for 3 years. I have factory reset it about 5 times. Every time it has less memory available to use. It says I have 3.52GB available space and ...
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Factory reset did not remove malware problem on my ZTE zmax blade. What do I do at this point?

Surveillanceware or a worm of some sort has highjacked my Android and Facebook and email accounts. I'm unable to scan with my premium plus lookout account because the virus has disabled lookout and ...
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64 views

My Samsung S7 keeps getting popups saying that “Google Play Services has stopped” and restarting itself

My Samsung S7 keeps getting popups saying that Google Play Services or Knox Enrollment keeps stopping while I'm setting up my phone. It was constantly restarting beforehand, so I factory reset it, but ...
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Hard Reset to Factory Settings without USB access

I've got an Asus ZenPad 300C that is crashing constantly. Things I have tried: Clearing cache. I am unable to access Settings to clear the cache but was able to run a clean-up app, which I think did ...
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Hacked. How to factory reset no access factory reset

My phone and tablet has been hacked. Neither Samsung device is rooted. I think the rom has been changed and I am on a virtual network in a shell and unable to access factory reset. I don't know if the ...
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58 views

Help an idiot gain confidence / know what to do after a TWRP Data wipe

I rooted my phone sometime mid-2018 or something, just followed some instructions somewhere on how to root. Right now I have TWRP and Magisk on this phone. Currently, I have a strange dilemma with ...
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Asus Nexus 7 2013

This is brief, my original was to big. Unit was working perfectly. Over a month deleting & uninstalling. Next boot displayed "UI" with system hung, only option shut down. Every boot after ONLY ...
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Could malware be persisting on a tablet after factory reset?

Is there any other solution for my Sprint Slate besides factory reset? When using certain aps the screen goes black even though sound can still be heard, it stutters and lags and freezes. I used to ...
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188 views

Google play service is deleted, and the cellphone is stuck in setting up

I finished unlocking the bootloader on my android, then I downgraded Google Play Service, then I reset the phone to factory default. After the reset, I was asked to set up the phone. However, in the ...
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Will factory resetting my phone affect my new phone?

I want to reset my old phone which has all of my accounts connected to it including my samsung account and it's asking for the password, when i do the reset will it affect any of the accounts which ...
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How can I connect my LG H 840 phone to Google servers in China?

I had to do a factory reset because of the UI system has stopped. Aparently it was cause by Google autoupdate and my battery problem. I tried all kind of programs in the end I hard reset the phone. ...
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rooted J5 2016 cannot pass google after factory reset

I rooted J5 2016 and because of apps issues after an Aptoide update, I did factory reset from twrp. ok and fast. After reboot it wanted to search for updates - neverending and I restarted with out ...
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“Please sign in using one of the owner's previous accounts for this device.” [duplicate]

After resetting my Huawei Honor 8 I'm asked to log into a previously added google account. I clicked on "I forgot my email" and added my phone number. After this google showed me all the email ...
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Is there a way to backup “drivers” the same way we do on PCs?

I have a dual-booting Windows 10 tablet that has an Android side. I want to wipe it clean including the Windows side and fresh install PhoenixOS on it. I poked around PhoenixOS but the touch screen, ...
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Trying to factory reset my Huawei MEDIAPAD 10 FHD, model S10-101u

My Huawei tablet, MediaPad 10FHD, model S10-101u is telling me ‘too many pattern attempts’ and ‘to unlock, sign in with google account’. I've tried signing in with all my google accounts but it wont ...
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Developer Options disappeared? [duplicate]

Recently I had to factory reset my LG Stylo 3 running Android 7. Now the section in my settings that was "Developer Options" is no longer there. How can I get it back?
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Is there a way to manually install Google Play store on a factory reset Xperia Play?

I factory reset my Sony Xperia Play because unfortunately it had become unusable. I factory reset it again and cleared the data after leaving the Market app to update itself didn't work. The Xperia ...
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241 views

Will I lose my phone number and phone plan with factory reset?

Will I lose my phone number or phone plan if I reset my Android to factory settings? I know I will lose my pictures, contacts, and stuff but those I can get back.
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Phone can not reset and cannot boot to recovery mode

Actually I don't know what I did or did not do. I'm running a stock jellybean ROM. It is rooted. I've tried to soft reset the device but when I hit the "delete everything" in factory reset, the phone ...
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1answer
251 views

Get past Google lock [duplicate]

I have a Samsung Galaxy J3 prime.it was factory reset and now won't let me log in to the internet. I don't have the Google account email address
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How to protect a system app's data from factory reset?

Is it possible to protect a system app's data from factory reset? For example: my phone is rooted. I choose to move the Tasker app as a system app. I want all the Profiles, Tasks, Scenes and settings ...
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369 views

Remotely disable Factory Reset Protection (FRP) for a damaged phone

I have a brand new Samsung J6, worked without problems for a few days and suddenly got stuck on the Samsung logo when powering on. Managed to enter the recovery menu and delete the cache partition, ...
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How to factory reset without having google account verification(FRP) during setup?

I bought Asus Phone last 5 months, and I bought new one today. I'm planning to give the old one into someone but before that, I wanted to factory reset the device to clear all my data but I'm gonna ...
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Are there ways to do factory re-set on LG phone by connecting to laptop via USB?

Are there ways to do factory re-set on LG phone by connecting to laptop via USB? ================================================== == I did review similar questions on internet, but the links ...
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Factory Reset Protection Nexus 9 LTE

I think I bricked my tablet today. I had installed a mod (therefore the device is unlocked) and I was logged with a gmail account that I cannot recover anymore. I performed a reset, and now the ...
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2answers
237 views

Is factory resetting from recovery or settings better? (LG Q6)

Device: LG Q6 M700DSK OS: Android Oreo (8.1) Root status: Unrooted Q: Is factory resetting from recovery or settings better? (LG Q6) On my device you can factory reset the device from the settings ...
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Does factory resetting a Kindle Fire remove parental controls, and if so, how to secure it?

If deregistering or a factory reset removes parental controls, what is to stop my teen from doing this to remove my oh so horrible restrictions?
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497 views

Recover whatsapp chat backups after reset without access to old number

I made a factory reset of my phone, which had Whatsapp linked to a deprecated phone number. Before the reset, I backed up the chats both on Google drive(*) and on the simcard (a crypt12 file). I ...
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94 views

OP5t - Decrypt an encrypted data folder from a second user after reset

Basically what happened was that the camera on my phone decided to not work so I did the factory reset without wiping data (in the OOS settings) but forgot to do a backup on my second user. Is there a ...
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1answer
47 views

Unable to restore from drive

I have an old phone (Asus zenfone) that makes regular backups on drive. If I log on drive from pc I see the backup folder. I need to restore data to my new phone (Samsung galaxy s7 edge). The new ...
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2answers
47 views

Does erasing my lost Google mobile remotely delete my Google cloud data as well?

I lost my phone abroad. I want to use Google's 'find my phone/erase my phone' function to wipe all my Google data (account on my phone) remotely. HOWEVER, I can't figure out how to prevent this from ...
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57 views

How to get rid of malware rootkit?

I wanted to root my tablet and installed a rootkit. Soon thereafter I realized that besides giving me root access, the rootkit was also uploading all my files and settings to some unknown place. To ...
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1answer
61 views

Is it possible to factory reset without losing my google play movies?

I have a few movies downloaded from the google play movies app, and I don't want to re-download all of them. My wi-fi is slow. It would take DAYS to re-download.
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55 views

Trojan in system file

I have a Doogee velencia2 Y100pro mobile. My BT virus checker as detected a Trojan called Artemis! C34d750be335 which is using a system file called 'Factory Test' which it cannot uninstall. My android ...
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Attempted Nexus 6P bootloop fix, then factory reset, now won't boot at all

My Nexus 6P started bootlooping and since it was out of warranty neither Google or Huawei could help me. I researched online and found the following solution: https://www.xda-developers.com/nexus-6p-...
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By accident, factory data reset on wrong phone. Still possible to recover photos?

-Is there a way to recover at least some of the photos after factory data reset on S9 +? -Background: My sister gave me a Galaxy S9 + as a birthday present. Wonderful birthday party, took great photos ...
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Why the pattern to power down

attempting to power off my samsung t560nu to prepair for a hard reset upon pressing the power button the tablet requests the security pattern why is it doing this the pattern is the reason im trying ...
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Device won't boot - Shows g.co/ABH secutiry error

Device is a pretty much new LG V30 from verizon, running android 8. I have done pretty much nothing with the device yet. No root, no tinkering, nothing. I accidentally accepted the software update ...