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Questions tagged [factory-reset]

A factory reset results in a full reset of an Android device to the original settings of the currently-installed ROM.

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RCA 11 Galileo Pro [duplicate]

after factory resetting my rca 11 galileo pro, I was prompted to sign in with original email and password. I did and it keeps looping back to email and password. what do I do now?
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Factory reset difference

Is there any difference between doing factory reset from Settings app or doing it from fastboot menu (also called Wipe data/ factory reset)?
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ZTE BLADE Z MAX has a broken power button and is stuck in FTM (Factory Test Mode)

my ZTE blade Z max phone has a broken power button and just a few minutes ago got stuck in FTM, how do I exit FTM without a power button?
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after factory reset - low storage, play store problems

After I did a factory reset (twice; once through settings, once through recovery mode by clearing eMMC), I got a "low storage space" error. I can't get rid out of it - tried clearing cache and ...
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How can I find/bypass original google acct. tablet was synced with? [duplicate]

I was given a tablet, but I can't set up after factory reset. I do not have original google acct info, previous owner does not remember it. Is there any way to get by it so I can use my own account ...
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204 views

Forgot password on Samsung Galaxy Tab S4 - how to reset?

I've lost my password on my almost new Samsung Galaxy S4. Now I can't unlock the tablet, and I can't shut it down since all these actions require the password. The only thing I can do is restarting it....
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Does the auto factory reset reset the counting of 15 wrong attempts?

I just set up a PIN to my device when I saw the option of enabling auto factory reset after 15 wrong attempts to unlock my phone and I now wonder: for how long are these 15 attempts valid? One hour? ...
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Black screen with only the Wi-Fi and Battery Status visible - RCA Mercury 7L / RCT6773W22BM

Make and Model: RCA Mercury 7L - RCT6773W22BM Android Version: Unknown, but research shows it was made in 2017. Exact Issue: Tablet will power on. However, when it reaches the home screen all you ...
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How can I reset the “password attempts” counter on the S6

guys! I'll admit it, I was trying to unlock my mom's phone she let me borrow, and it closed for inactivity, and I didn't want to bother to go ask her, so I tried the password. Now I only have two more ...
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41 views

Deleted System folders data/system/users/0

I wanted to delete my wallpaper on my android 7 TV-box, but when I used some file explorer for this purpose, it deleted some important file(s) by mistake in /data/system/users/0 and I could not ...
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51 views

Replacing the stock apps from untrusted manufacturer by confirmed android apps

recently I am cleaning up a newly bought china device. I already managed to get rid of the more obvious bloatware, but as I do not have any customrom for it at the moment, I thought of simply ...
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1answer
481 views

Yet another how to bypass “verify your account this device was reset”

On my phone (Alcatel mt6737m aka Optus X Spirit, android 6.0) I had screen lock set up, and also had "require PIN on startup" (when it asks for pin on every reboot, even before showing unlock screen). ...
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53 views

Huawei does not accept password to unlock

I have a Huawei tablet it was reset now when i try to sign in with Google it gives me a message shown on the image. What can i do? Thanks.
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128 views

TWRP loop after factory reset from stock android on moto m

I just used the factory reset from the android backup and reset option to reset my moto m. But there seems to be a problem. It automatically restarted into TWRP, so I did a factory reset from there ...
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27 views

Honor 8 won't install default apps?

I had the battery replaced in my Honor 8 and decided it's time for a factory reset after 2 years of use. I did so in the recovery menu, but after setting the phone up I realised that there are basic, ...
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32 views

How to wipe data from S7 Edge when display is broken

I want to sell the remainings of my broken S7 Edge, but before I want to wipe all the data. The phone had been lying around dead for over a year as I hoped that repair would become cheaper, but I ...
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1answer
83 views

Serial Number Got Changed After Factory Reset

After "Factory Resetting" my tablet I realized that the serial Number was changed (it is now a weird number 0123456789ABCDEF). Edit March 17 2019 This is the number that shows when I do adb devices....
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142 views

Bypass Factory Reset Protection error

During the test bypass-frp, it shows the error: Adb server $ADB_VENDOR_KEYS not set. error: Device unauthorized How to resolve it?
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Reboot rct6773w22 incomplete

I have done steps 1-5 and the tablet comes up to the nipper chipper screen but goes no farther. Is there anything that can be done to get to the welcome screen. IE After turning the unit off with the ...
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Identiying the firmware of an Android device

I have Samsung Galaxy J1 with such specification, and I want to flash it to factory setting. MODEL : SM-J100H/DS FCC ID : A3LSMJ100H Looking on Updato.com, I found so many firmware with the same ...
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Factory reset when I don't know any of the accounts synced to phone [duplicate]

I just bought a Moto G6 from ebay and didn't a factory reset through Recovery Mode. Though, when I try to log in with my account, it rejects me and says I need to sign in with an account. How do I ...
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107 views

OEM Unlocking Greyed out after Android 8.1 Update. (Lenovo Tab4 10)

I purchased a Lenovo Tab 4 10, I enabled OEM Unlocking, Unlocked the Bootloader to root my tablet, and when I booted back into the Android OS it had an update, so I updated it, rebooted, re-enabled ...
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Factory reset from recovery mode not working on Samsung Galaxy GT-S5830i

I previously asked a question about my phone having a few issues with force stopping and I have tried to factory reset it from recovery mode lots of times but it just stays the same.
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Cant install apps after factory reset although there is free space

I have a Samsung SM-T230NU 4.4.2. I have had this tablet for 3 years. I have factory reset it about 5 times. Every time it has less memory available to use. It says I have 3.52GB available space and ...
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Factory reset did not remove malware problem on my ZTE zmax blade. What do I do at this point?

Surveillanceware or a worm of some sort has highjacked my Android and Facebook and email accounts. I'm unable to scan with my premium plus lookout account because the virus has disabled lookout and ...
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My Samsung S7 keeps getting popups saying that “Google Play Services has stopped” and restarting itself

My Samsung S7 keeps getting popups saying that Google Play Services or Knox Enrollment keeps stopping while I'm setting up my phone. It was constantly restarting beforehand, so I factory reset it, but ...
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1answer
88 views

Hard Reset to Factory Settings without USB access

I've got an Asus ZenPad 300C that is crashing constantly. Things I have tried: Clearing cache. I am unable to access Settings to clear the cache but was able to run a clean-up app, which I think did ...
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105 views

Hacked. How to factory reset no access factory reset

My phone and tablet has been hacked. Neither Samsung device is rooted. I think the rom has been changed and I am on a virtual network in a shell and unable to access factory reset. I don't know if the ...
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1answer
62 views

Help an idiot gain confidence / know what to do after a TWRP Data wipe

I rooted my phone sometime mid-2018 or something, just followed some instructions somewhere on how to root. Right now I have TWRP and Magisk on this phone. Currently, I have a strange dilemma with ...
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19 views

Asus Nexus 7 2013

This is brief, my original was to big. Unit was working perfectly. Over a month deleting & uninstalling. Next boot displayed "UI" with system hung, only option shut down. Every boot after ONLY ...
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30 views

Could malware be persisting on a tablet after factory reset?

Is there any other solution for my Sprint Slate besides factory reset? When using certain aps the screen goes black even though sound can still be heard, it stutters and lags and freezes. I used to ...
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203 views

Google play service is deleted, and the cellphone is stuck in setting up

I finished unlocking the bootloader on my android, then I downgraded Google Play Service, then I reset the phone to factory default. After the reset, I was asked to set up the phone. However, in the ...
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Will factory resetting my phone affect my new phone?

I want to reset my old phone which has all of my accounts connected to it including my samsung account and it's asking for the password, when i do the reset will it affect any of the accounts which ...
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39 views

How can I connect my LG H 840 phone to Google servers in China?

I had to do a factory reset because of the UI system has stopped. Aparently it was cause by Google autoupdate and my battery problem. I tried all kind of programs in the end I hard reset the phone. ...
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56 views

rooted J5 2016 cannot pass google after factory reset

I rooted J5 2016 and because of apps issues after an Aptoide update, I did factory reset from twrp. ok and fast. After reboot it wanted to search for updates - neverending and I restarted with out ...
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2k views

“Please sign in using one of the owner's previous accounts for this device.” [duplicate]

After resetting my Huawei Honor 8 I'm asked to log into a previously added google account. I clicked on "I forgot my email" and added my phone number. After this google showed me all the email ...
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Is there a way to backup “drivers” the same way we do on PCs?

I have a dual-booting Windows 10 tablet that has an Android side. I want to wipe it clean including the Windows side and fresh install PhoenixOS on it. I poked around PhoenixOS but the touch screen, ...
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360 views

Trying to factory reset my Huawei MEDIAPAD 10 FHD, model S10-101u

My Huawei tablet, MediaPad 10FHD, model S10-101u is telling me ‘too many pattern attempts’ and ‘to unlock, sign in with google account’. I've tried signing in with all my google accounts but it wont ...
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1answer
84 views

Developer Options disappeared? [duplicate]

Recently I had to factory reset my LG Stylo 3 running Android 7. Now the section in my settings that was "Developer Options" is no longer there. How can I get it back?
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2answers
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Is there a way to manually install Google Play store on a factory reset Xperia Play?

I factory reset my Sony Xperia Play because unfortunately it had become unusable. I factory reset it again and cleared the data after leaving the Market app to update itself didn't work. The Xperia ...
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2answers
626 views

Will I lose my phone number and phone plan with factory reset?

Will I lose my phone number or phone plan if I reset my Android to factory settings? I know I will lose my pictures, contacts, and stuff but those I can get back.
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0answers
91 views

Phone can not reset and cannot boot to recovery mode

Actually I don't know what I did or did not do. I'm running a stock jellybean ROM. It is rooted. I've tried to soft reset the device but when I hit the "delete everything" in factory reset, the phone ...
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1answer
501 views

Get past Google lock [duplicate]

I have a Samsung Galaxy J3 prime.it was factory reset and now won't let me log in to the internet. I don't have the Google account email address
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72 views

How to protect a system app's data from factory reset?

Is it possible to protect a system app's data from factory reset? For example: my phone is rooted. I choose to move the Tasker app as a system app. I want all the Profiles, Tasks, Scenes and settings ...
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1answer
472 views

Remotely disable Factory Reset Protection (FRP) for a damaged phone

I have a brand new Samsung J6, worked without problems for a few days and suddenly got stuck on the Samsung logo when powering on. Managed to enter the recovery menu and delete the cache partition, ...
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1answer
1k views

How to factory reset without having google account verification(FRP) during setup?

I bought Asus Phone last 5 months, and I bought new one today. I'm planning to give the old one into someone but before that, I wanted to factory reset the device to clear all my data but I'm gonna ...
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0answers
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Are there ways to do factory re-set on LG phone by connecting to laptop via USB?

Are there ways to do factory re-set on LG phone by connecting to laptop via USB? ================================================== == I did review similar questions on internet, but the links ...
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70 views

Factory Reset Protection Nexus 9 LTE

I think I bricked my tablet today. I had installed a mod (therefore the device is unlocked) and I was logged with a gmail account that I cannot recover anymore. I performed a reset, and now the ...
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2answers
267 views

Is factory resetting from recovery or settings better? (LG Q6)

Device: LG Q6 M700DSK OS: Android Oreo (8.1) Root status: Unrooted Q: Is factory resetting from recovery or settings better? (LG Q6) On my device you can factory reset the device from the settings ...
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Does factory resetting a Kindle Fire remove parental controls, and if so, how to secure it?

If deregistering or a factory reset removes parental controls, what is to stop my teen from doing this to remove my oh so horrible restrictions?