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Questions tagged [factory-reset]

A factory reset results in a full reset of an Android device to the original settings of the currently-installed ROM.

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28 views

Google play service is deleted, and the cellphone is stuck in setting up

I finished unlocking the bootloader on my android, then I downgraded Google Play Service, then I reset the phone to factory default. After the reset, I was asked to set up the phone. However, in the ...
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13 views

Will factory resetting my phone affect my new phone?

I want to reset my old phone which has all of my accounts connected to it including my samsung account and it's asking for the password, when i do the reset will it affect any of the accounts which ...
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22 views

How can I connect my LG H 840 phone to Google servers in China?

I had to do a factory reset because of the UI system has stopped. Aparently it was cause by Google autoupdate and my battery problem. I tried all kind of programs in the end I hard reset the phone. ...
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33 views

rooted J5 2016 cannot pass google after factory reset

I rooted J5 2016 and because of apps issues after an Aptoide update, I did factory reset from twrp. ok and fast. After reboot it wanted to search for updates - neverending and I restarted with out ...
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1answer
81 views

“Please sign in using one of the owner's previous accounts for this device.” [duplicate]

After resetting my Huawei Honor 8 I'm asked to log into a previously added google account. I clicked on "I forgot my email" and added my phone number. After this google showed me all the email ...
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28 views

Is there a way to backup “drivers” the same way we do on PCs?

I have a dual-booting Windows 10 tablet that has an Android side. I want to wipe it clean including the Windows side and fresh install PhoenixOS on it. I poked around PhoenixOS but the touch screen, ...
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0answers
39 views

Trying to factory reset my Huawei MEDIAPAD 10 FHD, model S10-101u

My Huawei tablet, MediaPad 10FHD, model S10-101u is telling me ‘too many pattern attempts’ and ‘to unlock, sign in with google account’. I've tried signing in with all my google accounts but it wont ...
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0answers
9 views

samsung s7 factory reset stuck on previous owner google account info [duplicate]

ok so my dad gave me his old samsung s7 as my phone broke and he forgot to give me his pin to get into the phone so i could set everything up in my name but he didnt know how to remove pin codes ...
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0answers
13 views

How to bypass “Verify your account” screen on S8 plus [duplicate]

I got a new S9 plus phone a while ago but I gave it to my relative since someone gifted me a new phone which I like. But before I gave it to him, I wiped my account. And now he's trying to bypass ...
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1answer
69 views

Developer Options disappeared? [duplicate]

Recently I had to factory reset my LG Stylo 3 running Android 7. Now the section in my settings that was "Developer Options" is no longer there. How can I get it back?
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0answers
14 views

How do i bypass google verfication on lgstylo4 [duplicate]

Lg stylo 4.. I bought tgis phone online. Did hard reset but now it keeps asking for google verification..pleaae help
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2answers
76 views

Is there a way to manually install Google Play store on a factory reset Xperia Play?

I factory reset my Sony Xperia Play because unfortunately it had become unusable. I factory reset it again and cleared the data after leaving the Market app to update itself didn't work. The Xperia ...
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2answers
120 views

Will I lose my phone number and phone plan with factory reset?

Will I lose my phone number or phone plan if I reset my Android to factory settings? I know I will lose my pictures, contacts, and stuff but those I can get back.
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0answers
72 views

Phone can not reset and cannot boot to recovery mode

Actually I don't know what I did or did not do. I'm running a stock jellybean ROM. It is rooted. I've tried to soft reset the device but when I hit the "delete everything" in factory reset, the phone ...
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1answer
119 views

Get past Google lock [duplicate]

I have a Samsung Galaxy J3 prime.it was factory reset and now won't let me log in to the internet. I don't have the Google account email address
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0answers
62 views

How to protect a system app's data from factory reset?

Is it possible to protect a system app's data from factory reset? For example: my phone is rooted. I choose to move the Tasker app as a system app. I want all the Profiles, Tasks, Scenes and settings ...
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1answer
200 views

Remotely disable Factory Reset Protection (FRP) for a damaged phone

I have a brand new Samsung J6, worked without problems for a few days and suddenly got stuck on the Samsung logo when powering on. Managed to enter the recovery menu and delete the cache partition, ...
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0answers
69 views

I can´t reboot from fastboot on my RCA Mercury II pro tablet

my system got locked after too many wrong passwords. I tried to factory reset my tablet from the POWER+Up volume and then erase user settings. I tried to enter again, but the tablet comes to a ...
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1answer
892 views

How to factory reset without having google account verification(FRP) during setup?

I bought Asus Phone last 5 months, and I bought new one today. I'm planning to give the old one into someone but before that, I wanted to factory reset the device to clear all my data but I'm gonna ...
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0answers
81 views

Are there ways to do factory re-set on LG phone by connecting to laptop via USB?

Are there ways to do factory re-set on LG phone by connecting to laptop via USB? ================================================== == I did review similar questions on internet, but the links ...
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0answers
50 views

Factory Reset Protection Nexus 9 LTE

I think I bricked my tablet today. I had installed a mod (therefore the device is unlocked) and I was logged with a gmail account that I cannot recover anymore. I performed a reset, and now the ...
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2answers
186 views

Is factory resetting from recovery or settings better? (LG Q6)

Device: LG Q6 M700DSK OS: Android Oreo (8.1) Root status: Unrooted Q: Is factory resetting from recovery or settings better? (LG Q6) On my device you can factory reset the device from the settings ...
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0answers
13 views

factory reset cannot proceed [duplicate]

I completed a factory reset to my daughters tablet but when I try to reinstall it asks for my email and password. I put it in but it keeps asking for both all over again and I cannot proceed past ...
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0answers
44 views

Does factory resetting a Kindle Fire remove parental controls, and if so, how to secure it?

If deregistering or a factory reset removes parental controls, what is to stop my teen from doing this to remove my oh so horrible restrictions?
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1answer
224 views

Recover whatsapp chat backups after reset without access to old number

I made a factory reset of my phone, which had Whatsapp linked to a deprecated phone number. Before the reset, I backed up the chats both on Google drive(*) and on the simcard (a crypt12 file). I ...
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1answer
79 views

OP5t - Decrypt an encrypted data folder from a second user after reset

Basically what happened was that the camera on my phone decided to not work so I did the factory reset without wiping data (in the OOS settings) but forgot to do a backup on my second user. Is there a ...
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1answer
44 views

Unable to restore from drive

I have an old phone (Asus zenfone) that makes regular backups on drive. If I log on drive from pc I see the backup folder. I need to restore data to my new phone (Samsung galaxy s7 edge). The new ...
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2answers
42 views

Does erasing my lost Google mobile remotely delete my Google cloud data as well?

I lost my phone abroad. I want to use Google's 'find my phone/erase my phone' function to wipe all my Google data (account on my phone) remotely. HOWEVER, I can't figure out how to prevent this from ...
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0answers
42 views

Lost WhatsApp messages of last 45 days, after factory reset on Android

I did a factory reset on Huawei 6X. I reinstalled WhatsApp. Now I do not have access to message 45 days or newer, to the day of the reset. Is this a problem with WhatsApp or the system?
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0answers
144 views

Factory reset Xperia M4 Aqua with forgotten password and USB debugging disabled

I am looking for a method to either factory reset the phone or disable the screen lock with a forgotten unlock pattern. (I have no access to android itself.) The phone is a Sony Xperia M4 Aqua. I have ...
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0answers
47 views

How to get rid of malware rootkit?

I wanted to root my tablet and installed a rootkit. Soon thereafter I realized that besides giving me root access, the rootkit was also uploading all my files and settings to some unknown place. To ...
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1answer
58 views

Is it possible to factory reset without losing my google play movies?

I have a few movies downloaded from the google play movies app, and I don't want to re-download all of them. My wi-fi is slow. It would take DAYS to re-download.
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52 views

Trojan in system file

I have a Doogee velencia2 Y100pro mobile. My BT virus checker as detected a Trojan called Artemis! C34d750be335 which is using a system file called 'Factory Test' which it cannot uninstall. My android ...
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0answers
29 views

My moto z2 play is acting weird

I have a moto Z play. i had to factory reset it and when i put my google information in, it just says "unable to sign into device due to an unknown error". Can someone please help me?
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1answer
796 views

Attempted Nexus 6P bootloop fix, then factory reset, now won't boot at all

My Nexus 6P started bootlooping and since it was out of warranty neither Google or Huawei could help me. I researched online and found the following solution: https://www.xda-developers.com/nexus-6p-...
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1answer
63 views

By accident, factory data reset on wrong phone. Still possible to recover photos?

-Is there a way to recover at least some of the photos after factory data reset on S9 +? -Background: My sister gave me a Galaxy S9 + as a birthday present. Wonderful birthday party, took great photos ...
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1answer
39 views

Why the pattern to power down

attempting to power off my samsung t560nu to prepair for a hard reset upon pressing the power button the tablet requests the security pattern why is it doing this the pattern is the reason im trying ...
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0answers
885 views

Device won't boot - Shows g.co/ABH secutiry error

Device is a pretty much new LG V30 from verizon, running android 8. I have done pretty much nothing with the device yet. No root, no tinkering, nothing. I accidentally accepted the software update ...
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1answer
2k views

How to delete Google account from a factory-resetted phone?

I have an Android 5.x smartphone ("phone 1"), which was using my Google account. Recently, I've started using different one, so I've (pretty confident that I've) dropped Google account on "phone 1", ...
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1answer
1k views

How to wipe data on a bootloader-locked, broken screen, Nexus 6P

I want to sell my Nexus 6P for parts, but I want to wipe it first. The screen of my Nexus 6P broke (internally, the touchscreen MIGHT be fine, idk). The phone is full-disk encrypted with a PIN and the ...
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vote
1answer
79 views

How do I change the factory settings that an Android device reverts to?

'm looking to change some of the default settings that a device reverts to such as language, timezone, resolution. Is there a way to do this through the terminal assuming my device is rooted?
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1answer
646 views

Ads security issue affecting all Android system

for a couples of day I have noticed that there is a strange behavior on my Android phone device. and I think it is a global problem. I have noticed that some Ads appears in the screen in whatever app ...
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0answers
7 views

I'm tryi g to access alenovo tablet I just bought and it won't let me past previous owners google account even after hard reset [duplicate]

I'm tryi g to access a lenovo tablet I just bought and it won't let me past previous owners google account even after hard reset
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0answers
64 views

How can I bypass Android FRP? [duplicate]

My child has transferred phones. I now have his old phone and want to repurpose it, sell it, donate it, give it to a co-worker, use it myself, etc. The FRP protection prevents me from doing that. I ...
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0answers
80 views

Google apps restore option not showing up after factory reset

My phone is a Redmi Note 3. Due to some device issues, the service centre guy had to reset the software. I had my data backed up before that. But later, I when I did the factory reset myself hoping to ...
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1answer
198 views

Replacing the gmail account on my Mi android phone

My mother gave me her MI phone with android. It has her gmail account. I want to replace it with my gmail account. How can I do this? I looked at Settings -> Accounts -> Google, but did not find there ...
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0answers
47 views

Saving backup to separate partiion - will wipe data/factory reset delete this partition?

Rooted PIxel 2 XL. Running Titanium for backups. Considering saving (encrypted) back to separate partition. If I am in recovery mode and do Data Wipe/Factory Reset, will this separate, "backup" ...
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0answers
725 views

RCA Android Viking Pro 10

Can't remember RCA viking pro 10 Google sign in or password. I did a factory reset and was stopped by the FPR request. I don't recall EVER "syncing" to a Google account. Is there any way I can get ...
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1answer
326 views

unfortunately, the process com.android.phone has stopped

My 10yo daughter's yuntab k17 tablet with android OS 5.1 all of a sudden started popping the error message: "unfortunately, the process com.android.phone has stopped." This tablet has a place to ...
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0answers
6k views

unable to remove previously synced google account

I did a factory reset on my ZTE Grand X view 2 phone and forgot to remove my account before resetting it. Then, it was asking me for previously synced google account in order to unlock the phone. I ...