Questions tagged [factory-reset]

A factory reset results in a full reset of an Android device to the original settings of the currently-installed ROM.

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Can I save system app data from being erased?

I have app that is installed in the system , my question if there is a way to prevent factory reset from erasing app data , no need to change the settings again ,without using backup app , atomic ...
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factory reset Samsung tablet without previous owners Google info? [duplicate]

I was given a Samsung tablet that she friend got in a storage auction, I've tried to factory reset it but upon powering back up it asks for previous owners Google account, obviously I have no clue ...
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How factory reset a android smartphone without using the volume up button

How can I factory reset my android phone without using the volume up button? The phone is a zte android. Seems like recovery mode is missing.
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How to recover data from 'forgotten' internal storage Android 6.0 SD card

A few months ago the SD card on my Android 6.0 phone stopped being recognized. I tried data recovery programs, not knowing the files were encrypted, and being very confused, failing in my effort. I ...
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Can't update Google Play Services after factory reset Lenevo Tab3 TB3-701F [duplicate]

basically after a factory reset I can't use Google Play services it won't update of tried the Google forums and the look like nobody understands what's going on I really did the device before and then ...
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149 views

Find My Phone shows “No Active Devices”

I have a Moto G5, running Android 8.1.0 (the latest available version for this device). I previously used "Find my phone" and it worked. I had to factory reset my phone. Recently I wanted to use ...
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Can we do something in Factory reset protection so the phone will be locked for ever?

I am reading this link about android Factory Reset Protection (FRP). Somewhere it says: Waiting a full day (or three) really sucks, but it's better than not having any access to your account and ...
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What to do if I suspect my device is compromised?

I recently bought a Pixel 2 XL "open box" off eBay. The device appears slightly used, and a couple of days after registering with my Google account, I received security notifications of attempted ...
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Google is taking me around in circles!

Hello to whom is reading this. I have a HUAWEI phone that I reformatted, the phone turns on and it says ("this device was rest. To continue, sign in with a Google Account that was previously synced on ...
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How to wipe and reinstall an encrypted device with 7.1.2 if TWRP won't boot anymore?

I installed an unofficial build of Resurrection Remix 7.1.2 on Meizu Pro 5 (M86) with TWRP 3.0.2. Out of curiosity I then enabled encryption with the thought that even if I don't like it and cannot ...
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How to create a backup image (*.ab) of Android Device that is not booting up?

I am just a usual android user, owning 9-10 android devices. My Mom's Android device automatically turned off yesterday and while booting up again, it was stuck in the company Logo and was not ...
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how to avoid apps being deleted from memory when android resets? [duplicate]

how to avoid apps being deleted from memory when android resets? Every now and then something goes wrong with google play and a lot of my apps are deleted. It takes a long time to re-install ...
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522 views

Pixel 3 stuck in Fastboot mode with “no valid slot to boot” when trying to install factory image

I was trying to install the factory software image from https://developers.google.com/android/images#blueline on my Pixel 3. I downloaded the image as well as the platform-tools with adb and fastboot. ...
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Settings keep resetting after restart Oppo ColorOS

I have an Oppo R17 (Model CPH1879) running ColorOS V5.2.1 based on Android 8.1.0. The problem is that every time I restart my device or if its battery runs out, some of my settings are reset to ...
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Factory reset (Software repair) Sony Xperia XCompact (and all other Xperia smartphones) that have software issues like a boot loop

I'd like to share how you can reset your Xperia even if it doesn't boot (start) anymore! It not only helps to break a boot loop, it also helps to unlock the phone if you forgot your smartphone lock ...
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Factory reset, will the os revert?

Hi I just purchased an Android phone that came with Android Oreo. It's replacing a phone that had Android Pie. Shortly after I set up the new Android Oreo phone It upgraded to Android Pie, but because ...
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Missing recovery mode on Android?

I can't hard reset my Android phone it seems like my recovery mode is missing what should I do to make it back to normal or default? I already tried to perform hard reset but it only reboot to menu. ...
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Sharing gmail can 'potentially' erase my device

Me and my friend use shared email (about 15 people), then i realized from that gmail account i can see the connected phone (specially android), and i can play around with that (lock phone, ring) and ...
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RCA tablet reset no command

I've followed the instructions for resetting my tablet, it goes to the screen with the bot, but won't go any further. It just shows no command
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How do I unfreeze my LG L15G sunrise?

I keep trying to turn it on and at first it just got stuck in a boot loop, so i factory data reset it and after the reset when it boots itself up it freezes on the LG powered by android screen. I have ...
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What is the safe way to factory reset your phone on Google Fi with 2-step Verification enabled?

So if you factory reset your phone whilst on Google Fi with 2step verification enabled there is no way to access your phone as far as I can see. When trying to sign back in it requests I use my 2-...
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Re-pair wearOS after factory resetting the phone

Each time I reset my phone (P3XL), I'm unable to re-pair my Fossil Sport back to the phone. I end up factory resetting the watch as well in order to have it talk to the phone again. Is there a simpler ...
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Reset advice? Process System is not responding AND no keyboard

I have a Samsung Note 4, running Android 6.0.1. After installing the "Guidebook" app, I started getting a "Process System is not responding" message frequently. If I reboot, I get it immediately ...
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Can I recover files after factory reset if I root after resetting?

Device: ASUS Zenfone 2 ZE551ml OS: Android 5.0 Notes: Not rooted, USB debugging not enabled, no custom recovery My phone's storage got too full after recording too many videos and I backed them up ...
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75 views

Pass through ODIN MODE

I have a Samsung J3 6 (2016), I'm trying to hard reset (PIN loss). I found out that I should hold Volume Up+Power+Home for several seconds. Then I am warned that downloading a costum OS might be ...
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After Factory Reset, Android Galaxy Camera Touchscreen is unresponsive

I met the weirdest thing I ever have. I have a galaxy camera gc100, It works very well without any problems. Since I decide to lend it to my friend, I did a factory reset. After the factory reset, ...
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Wi-fi wont turn on after root. Not even with factory reset!!! please help me

so, my phone went completely bananas today. It was charging and i swear out of the blue a messange showed up saying the sd card memory was being deleted. So in panick i turned it off. The cellphone ...
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218 views

Redmi Note 7 factory reset via PC

I was just trying to flash Lineage OS on my new Redmi Note 7, since MIUI kinda sucks, and it didn't really seem to work. So after a few tries and restarts, my phone started requesting the password for ...
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152 views

How to factory reset a locked phone when you cant access fastboot or usb debug mode

I have a Hyundai Orbit android phone. The situation is as follows: The phone has a pin which we don't know The phone was never signed into any google or other accounts USB debugging is not turned on ...
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183 views

How to factory reset phone when I can't find the factory reset option?

I have an old Samsung Galaxy S3 that's been sitting in my desk for years. I wanted to clear it off to give to a friend, but I'm not seeing the factory reset option anywhere. All guides I can find ...
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73 views

Unrooting phone

I bought a new phone from someone the other day and I would like to use it. The only problem is when I was going through it I noticed that they at some point rooted their phone and put some of there ...
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118 views

Factory reset my RCA Viking Neptune 10 tablet

Trying to factory reset my RCA Viking Neptune 10 tablet it has no volume button, no home button, only a power on button and detachable keyboard. Any suggestions are truly appreciated!
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562 views

How to make a complete factory reset, without anyone being able to retrieve my data?

I will have a few Android phones that I will have to let go. I would like to make a proper clean wipe of the data, without no one being able to retrieve them, and do a factory reset. I have read ...
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131 views

hard factory reset when partitions are messed up

I have a Google Nexus 7 (2012) which for no apparent reason entered an endless reboot loop. Trying to fix it with a fresh install of the OS via TWRP, I unintentionally messed up the partition table. ...
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195 views

Google account was hacked: how do I get my phone working with my new account?

My Google account was hacked, I think because somebody SIM-hacked my T-Mobile account. (Thus the Google account recovery process was short-circuited.) I've asked Google for help via the recovery ...
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I got a Wiko Sunny 3 from my uncle, I don't have the Google accounts info and don't know the password pin to unlock it [duplicate]

I have tried to reset it by accessing recovery mode and then hitting the wipe data/factory reset option, but as after rebooting it i found out that it has Factory Reset Protection, so even if I reset ...
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RCA 11 Galileo Pro [duplicate]

after factory resetting my rca 11 galileo pro, I was prompted to sign in with original email and password. I did and it keeps looping back to email and password. what do I do now?
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89 views

Factory reset difference

Is there any difference between doing factory reset from Settings app or doing it from fastboot menu (also called Wipe data/ factory reset)?
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314 views

ZTE BLADE Z MAX has a broken power button and is stuck in FTM (Factory Test Mode)

my ZTE blade Z max phone has a broken power button and just a few minutes ago got stuck in FTM, how do I exit FTM without a power button?
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after factory reset - low storage, play store problems

After I did a factory reset (twice; once through settings, once through recovery mode by clearing eMMC), I got a "low storage space" error. I can't get rid out of it - tried clearing cache and ...
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How can I find/bypass original google acct. tablet was synced with? [duplicate]

I was given a tablet, but I can't set up after factory reset. I do not have original google acct info, previous owner does not remember it. Is there any way to get by it so I can use my own account ...
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6k views

Forgot password on Samsung Galaxy Tab S4 - how to reset?

I've lost my password on my almost new Samsung Galaxy S4. Now I can't unlock the tablet, and I can't shut it down since all these actions require the password. The only thing I can do is restarting it....
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Does the auto factory reset reset the counting of 15 wrong attempts?

I just set up a PIN to my device when I saw the option of enabling auto factory reset after 15 wrong attempts to unlock my phone and I now wonder: for how long are these 15 attempts valid? One hour? ...
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Black screen with only the Wi-Fi and Battery Status visible - RCA Mercury 7L / RCT6773W22BM

Make and Model: RCA Mercury 7L - RCT6773W22BM Android Version: Unknown, but research shows it was made in 2017. Exact Issue: Tablet will power on. However, when it reaches the home screen all you ...
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91 views

How can I reset the “password attempts” counter on the S6

guys! I'll admit it, I was trying to unlock my mom's phone she let me borrow, and it closed for inactivity, and I didn't want to bother to go ask her, so I tried the password. Now I only have two more ...
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133 views

Deleted System folders data/system/users/0

I wanted to delete my wallpaper on my android 7 TV-box, but when I used some file explorer for this purpose, it deleted some important file(s) by mistake in /data/system/users/0 and I could not ...
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48 views

Data deleted after encryption - recoverable?

My device (Android 8.0) is encrypted with the default encryption (no startup password). As far as a I know, when I have data on my phone and factory-reset the phone, the data is unrecoverable, since a ...
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372 views

Replacing the stock apps from untrusted manufacturer by confirmed android apps

recently I am cleaning up a newly bought china device. I already managed to get rid of the more obvious bloatware, but as I do not have any customrom for it at the moment, I thought of simply ...
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2k views

Yet another how to bypass “verify your account this device was reset”

On my phone (Alcatel mt6737m aka Optus X Spirit, android 6.0) I had screen lock set up, and also had "require PIN on startup" (when it asks for pin on every reboot, even before showing unlock screen). ...
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140 views

Huawei does not accept password to unlock

I have a Huawei tablet it was reset now when i try to sign in with Google it gives me a message shown on the image. What can i do? Thanks.