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Questions tagged [factory-reset]

A factory reset results in a full reset of an Android device to the original settings of the currently-installed ROM.

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What to do if I suspect my device is compromised?

I recently bought a Pixel 2 XL "open box" off eBay. The device appears slightly used, and a couple of days after registering with my Google account, I received security notifications of attempted ...
A. Arredondo's user avatar
5 votes
0 answers
2k views

"This device has been reset. Sign in to continue with the Google Account that was previously synced on this device."

I have a used Huawei P smart 2019 which has just received a "factory reset". I put that in quotes because during the new configuration it asks for the last used Google account: Verify account ...
Torben Gundtofte-Bruun's user avatar
3 votes
0 answers
149 views

Checking if my second hand Android phone is safe: am I right?

First of all, I know that this question has been asked before, but I'd like to hear if the way I'm checking my "new" phone is safe. I know I'm probably overthinking things, but I just would ...
nett's user avatar
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3 votes
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83 views

What to do if my phone is stolen?

My phone was stolen recently. I read that if you have a Google account connected to your phone, the thief needs to enter your Google password when wiping the data or factory resetting it. However, ...
Extraxp's user avatar
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3 votes
0 answers
863 views

hard factory reset when partitions are messed up

I have a Google Nexus 7 (2012) which for no apparent reason entered an endless reboot loop. Trying to fix it with a fresh install of the OS via TWRP, I unintentionally messed up the partition table. ...
Antonio's user avatar
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3 votes
0 answers
863 views

Trying to restore SMS messages after a factory reset

Before I did a factory reset on my LG G3 I copied everything in the internal memory to my PC (drag and drop over USB) just in case I needed any of it later. What I stupidly forgot to do was make a ...
Ryan's user avatar
  • 31
3 votes
1 answer
206 views

Mystery application called "Add Contacts"

After a factory reset there is no application present on the phone that is called Add Contacts. On such a clean unit I used Google Play Store to install Skype. I think Google Play Store requires some ...
H2ONaCl's user avatar
  • 109
2 votes
0 answers
600 views

Galaxy S6 does not start up, cannot flash stock software with Odin

I pulled out a Samsung Galaxy S6 that has not been used in a while. It has never been rooted or had custom software, and it was working last time. But now it was not starting up, it got stuck at the ...
dick's user avatar
  • 21
2 votes
1 answer
306 views

What all methods can be used for detecting malware on lower partitions where antiviruses cannot reach?

I had bought a used phone from a friend and was facing issues like password changes and media leakage as shown by my other friends so I scanned using antiviruses like Malwarebytes,Kaspersky,lookout, ...
Jagan Natham's user avatar
2 votes
0 answers
120 views

Kernel flashing needs data wipe. Why?

Pixel 6a running stock Android 13 There are very few custom kernels available for this device. I found a couple of kernels that I would like to try but here comes the caveat -it needs a factory-reset. ...
beeshyams's user avatar
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2 votes
1 answer
385 views

USB debugging from fastboot

my son's Moto G7 Power froze, rebooted, and won't get past the blue android screen. I'm preparing to do a reset but want to back up beforehand. RSA won't connect as we haven't previously enabled USB ...
Hamptonoid's user avatar
2 votes
0 answers
709 views

Is there any way to force a factory reset without being able to get into the bootloader nor the os?

I got a Nokia C100, when setting it up I messed up the password but didn't realize until I had locked the device, I can not log into the device, the bootloader only shows Fastboot mode, and android ...
Ezra Portela's user avatar
2 votes
0 answers
111 views

Can somebody reset my phone without opening screen lock?

Suppose somebody took my phone and reset the phone ( all files will be deleted like factory reset ) without knowing my screen lock password or even opening my phone. Is that possible? if possible then ...
Shezan's user avatar
  • 121
2 votes
1 answer
85 views

How to disable wipe my phone option on ADM for me and for anyone else who have access to my account

So, I recently recalled how my account was compromised years ago, and the hacker proceeded to delete two of my old devices. It was frustrating because not only was my account gone, but so was all of ...
DenkKarit's user avatar
2 votes
0 answers
194 views

Can't restore backup - password unknown

I have a Google 6 Pro. I set up a "pattern" password (which I'll never do again - numbers and words are meant for my memory) and forgot the pattern. After multiple tries, I decided to do a ...
Celeste's user avatar
  • 21
2 votes
0 answers
169 views

Will my phone be unlocked after it factory resets itself?

I forgot the password of my phone, and it says after 4 more failed attempts that it will be wiped clean. If that happens, will my phone be unlocked and ready for use again? I really don't care about ...
Misu's user avatar
  • 21
2 votes
1 answer
914 views

MediaTek K80 is stuck , computer store tells me the firmware chip is corrupted

To start with I did a factory reset to wipe out my files and apps before giving my tablet to my niece. After the reset the tablet is stuck at the screen with the android guy in the corner and MEDIATEK ...
John Sweeney's user avatar
2 votes
0 answers
73 views

Do a Factory Reset on an HTC Desire 530 with a missing Recovery

I got an HTC Desire 530 for free with the data of the previous owner and I want to completely wipe it. The thing is, the device for some reason does not has the Recovery environment, which the 530 ...
Lemon's user avatar
  • 121
2 votes
0 answers
46 views

I ejected SD card through phone before factory resetting BUT card is empty. How can I recover this?

Just before I factory reset my Motorola G3 I pressed “eject SD card” through the settings. (I didn’t remove the card from the phone though) Now everything the from SD card (media/photos) are gone. ...
Mai Vançon's user avatar
2 votes
2 answers
915 views

How to achieve factory-reset or bootloader mode for Flywheel (Glorystar Nebula rf3288) tablet without buttons?

I've gotten stuck trying to upgrade a Glorystar Nebula 15 kiosk Android tablet (as customized for the orphaned Flywheel spin-bikes) to a vendor-provided single-file Android 7.1 firmware image (7....
gojomo's user avatar
  • 21
2 votes
0 answers
1k views

Wipe option is missing

I lost password for my phone and now I cannot unlock. I think only option what I have is completely wipe device (data lost is not matter). I googled many manuals and videos and it looked very easy. ...
Petr Bugyík's user avatar
2 votes
0 answers
2k views

ADB - Not able to wipe data. Tried a lot of things

I tried wiping my old Lenovo tablet using the following methods but none work Factory reset through the phone Erase all data using Google's Find my Phone 'wipe data/factory reset' -> 'Yes -- ...
Corinthea's user avatar
2 votes
0 answers
765 views

How to instantly wipe an Android phone in case of arrest?

A Belarusian friend asked me this, but I can't find anything on my own. Protesters in Belarus are beaten once arrested until they give up the pin code to the phone. So, if he could give a pin code ...
mikhailian's user avatar
2 votes
0 answers
120 views

Phone can not reset and cannot boot to recovery mode

Actually I don't know what I did or did not do. I'm running a stock jellybean ROM. It is rooted. I've tried to soft reset the device but when I hit the "delete everything" in factory reset, the phone ...
Alain Giresse's user avatar
2 votes
0 answers
255 views

Some apps (SD card ones?) not restored after factory reset of S5. What have I lost? Help!

After a factory reset of my Galaxy S5(same accounts and sim etc), some apps did not restore. I suspect it was the large ones I had moved to the SD card a while back for space reasons (I took my SD ...
thegurumonkey's user avatar
2 votes
1 answer
117 views

Used note 4 clean spyware

I purchased a used Note 4 off ebay and want to make completely sure there are no spy apps or malware on it. I know some spy apps can be installed into the system partition and survive a factory reset. ...
James redo's user avatar
2 votes
0 answers
417 views

Find the account required for FRP

tl;dr: Is there a way to find the email address required by the factory reset protection? This is what happened: Mother in law gets a new phone (first smartphone) for Christmas, and to simplify ...
Mike B.'s user avatar
  • 121
2 votes
1 answer
551 views

How to restore my phone, after replacing my systemui with a modded one?

I recently saw a thread about a modded systemui on XDA here and downloaded it. I replaced my present systemui with this one and rebooted my phone. I think that at first the replaced systemui didn't ...
jyoti proy's user avatar
2 votes
1 answer
3k views

Google backup issues after factory reset: required to enter the Google account last synced

I recently purchased a RCA Voyager tablet from someone off of Craigslist. I'm trying to set it up as they factory reset it but it says I have to enter the Google account last synced to the device. I ...
Maria Ruppe's user avatar
2 votes
0 answers
3k views

Unfortunately settings has stopped working, can't get past Welcome setup

In advance, I would like to say sorry for my bad English, and that this is my first time posting here so I'm not sure if I am doing this correctly. If I am, it would be nice for me to know. I have a ...
Mark Radford's user avatar
2 votes
0 answers
479 views

Cannot get rid of CM10 / cannot reset the device (Samsung Galaxy Tab 2, GT-P5110)

Samsung Galaxy Tab 2, GT-P5110 Android version: 4.2.2. Hi there, I have a rooted device running on CyanogenMod 10.1.3-p5110, with a custom recovery CWM 6.0.2.7 After 3 years (or so) of smooth ...
Petr Marc's user avatar
2 votes
0 answers
142 views

What "password" am I being prompted for before a wipe?

I have a Samsung Galaxy S7 with Verizon. I've also had my phone wiped 4 times because of our corporate policy requiring a device wipe after 4 or 5 attempts and, when hiking with my phone in my pocket, ...
Heath's user avatar
  • 121
2 votes
1 answer
992 views

Unlocking a broken-screen Nexus 6

I have a pretty stock Nexus 6. It has Full Disk Encryption turned on, AFAIK (I didn't change any settings from when I first got it, and it requires the PIN to boot up). I dropped it yesterday, during ...
pfooti's user avatar
  • 121
2 votes
0 answers
1k views

Can't get back into android phone after factory reset

I returned my phone to factory reset after I had certain issues witht he device. The factory reset was successful, however I am now prompted to the configuration menu of the phone, as expected. The ...
Frederic Thomason's user avatar
2 votes
1 answer
2k views

How to speed up phone without Factory Reset?

My phone has been acting a little slow lately. Mostly it is okay but one app it particularly slow. In Storage menu it says I have total space of 24.12Gb 649Mb available 6.63Gb for apps 1.65Gb of ...
dennismv's user avatar
  • 151
2 votes
0 answers
731 views

Prevent factory reset after 10 wrong password attempts on LG G3

My LG G3 does a factory reset every time you get the password wrong 10 times. It has happened twice and I have lost everything that wasn't backed up along with at least half an hour to redo everything....
Queue21's user avatar
  • 21
2 votes
0 answers
3k views

Problem with resetting Simply Tabletz tablet, no reset or volume buttons

I have a tablet that was marketed by simply tablets, I have had it for about a year and it has worked great, until two days ago, then all of a sudden I get the start screen that says simply tablets ...
David Lindorff's user avatar
2 votes
0 answers
7k views

Strange Issue(Auto Touch) with Touch on HTC Desire X. Has anyone experienced this?

I have got a HTC Desire X about 3 months ago. I've quite enjoyed the features it comes with. For the past week or so, I have been facing with this strange issue. The touch screen acts as if it is ...
Dinesh's user avatar
  • 21
2 votes
0 answers
2k views

Allwinner tablets factory resetting for no reason

I'm selling a lot of low cost A10 Allwinner tablets (Android 4.0.4). Some of my customers say that their tablet has been factory resetting (like anyone can do using the volume up/power buttons trick). ...
Seraphim's host's user avatar
2 votes
1 answer
2k views

Will wiping an Android device wipe the system or only personal files?

I am unable to use my phone. It will hold a charge and die quickly. I will be receiving a new phone tomorrow. However, I want to wipe my phone for my personal benefit. Will it wipe the system or just ...
user avatar
2 votes
0 answers
1k views

Can't Factory Reset My Device

I have a Chinese MID9000 tablet, and when I tried to install an app it took forever. I checked why and the device said that internal storage had 00.00 bytes when I hadn't even installed anything yet. ...
user24261's user avatar
2 votes
0 answers
879 views

How can I reset my SGH-999?

I have a Samsung Galaxy S3 (SGH-999) and am trying to do a hard reset. Somewhere along the line, things got a bit messed up. It keeps telling me I have a firmware update, and when I click start to ...
Shamoon's user avatar
  • 121
2 votes
2 answers
605 views

Reformat / reset an unrooted phone and wipe /system

I'd like to reformat / reset my verizon Samsung S4 (SCH-I545, baseband **OF1, Android 5.0.1). After doing a number of tests and experimentation, I believe that there is a malicious binary sitting in /...
Clicquot the Dog's user avatar
2 votes
2 answers
274 views

Will a Factory Reset on an unlocked Samsung S2 4G T989 from T-Mobile relock the phone?

I have a Samsung S2 4G T989 from T-Mobile which is unlocked. It is currently using ion Indian carrier. I want to Factory Reset it. Will it be locked again after performing a reset? I don't have any ...
Grewal23's user avatar
1 vote
0 answers
38 views

To what extent are the "factory settings" immutable?

Context: I have a Samsung phone and I am doing a "reset to factory settings" Question: could an app that was installed before have altered the factory settings? I am not very acquainted with ...
WoJ's user avatar
  • 591
1 vote
0 answers
72 views

Factory reset in settings doesn't work, "Erase everything" button has no action

I am trying to do factory reset in settings on my Smartphone - Yotaphone 3+ with YetiOS based on Android 8.1, API level 27. I enter the Settings -> System -> Reset options -> Erase all data (...
pangratt12345's user avatar
1 vote
0 answers
141 views

Factory reset Samsung Galaxy J3 (2017) without power button or pin

I bought a second-hand Samsung Galaxy J3 (J330FN) last week. It arrived today, missing a power button (which I was not informed of beforehand) and not factory reset. The seller is trying to be helpful ...
John Rix's user avatar
  • 111
1 vote
1 answer
195 views

How safe is factory reset if I didn't have a pin or password?

Some months ago I had to return a phone to the store and all I did was factory reset to erase everything (I did it two times too). Now I'm getting paranoid about how safe my information is and if it's ...
Hola ktal's user avatar
1 vote
0 answers
233 views

Android stalkerware abilities

I have a Xiaomi Redmi 4 (4X). I just unlocked the bootloader and cleaned all flashed my phone because the stalkerware my friend installed wasn't going away by a factory reset. After some days from ...
Qwert Erty's user avatar
1 vote
1 answer
254 views

Disable reset in settings

I have a Samsung Galaxy S9. I want to modify the Android to remove all applications and leave only the GPS. I managed to do it with adb, but when we reset the phone, everything comes back. I would ...
superplus's user avatar

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