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Use this tag for issues with your device having locked you out and won't let you in anymore. See the full tag wiki for details and some first-aid hints.

0
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1answer
10 views

How to unlock my device after blocking with _find my device_?

I lost my phone in a taxi and blocked it using Find My Device. I managed to get it back but now it has a button to call my home and a lock icon, but won't unlock.
0
votes
2answers
40 views

How to regain access to phone when unable to use password and fingerprint?

I use a Samsung S5 (Globe LTE) which has a fingerprint security system, but I forgot the password, and I can't use the fingerprint anymore. What should I use? Should I do factory reset or hard reset? ...
1
vote
1answer
36 views

Forgot Pattern and now cannot Erase Remotely

So I ended up forgetting my pattern lock. (I'm sure I remembered it yet no luck. Maybe too many attempts and no info from google) I went to Android Device Manager and tried the lock function to set ...
1
vote
0answers
23 views

Pattern unlock not working after OS upgrade to android 6.0.1 Sansung J7

I upgraded my Samsung Galaxy J7 device from system update menu. It was working fine after the upgrade but it is not accepting my pattern after the restart. I don't remember the PIN also. I have ...
0
votes
0answers
36 views

My Android device randomly reset it's pin [closed]

So, after 6 hours of me being able to use the phone normally and access it, I come to find that my PIN on the lock screen has apparently changed out of nowhere, without my interaction. Any ideas on to ...
0
votes
0answers
41 views

Forgot the pattern and want to unlock it without losing data

My Mi Phone is locked and I forgot the pattern. It does not take fingerprint as the device is restarted. I cannot unlock bootloader of my phone because device is not added to my mi account. Hence I ...
0
votes
0answers
21 views

Screen broken - need a way to enable WiFi - SGS6

My Samsung Galaxy S6 fell and the screen shattered. The phone appears to work except that the screen remains black and does not seem to respond to touch events. I basically just need to enable WiFi. ...
0
votes
0answers
103 views

My phone wont unlock after using google find my device

Well my phone Zenfone V got locked when Messing with google find my device shall I call it with the number that I set it up with? Because it won't let me do anything i am stuck waiting for luck to ...
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0answers
58 views

How to recover data from Huawei P10 when phone is blocked and USB debugging is not enabled.

I'm quite desperate. My girlfriend has a Huawei P10 with lots of pictures. Problem: She has been locked out of her phone (see screenshots), her phone was lost but we got it back, but we think the ...
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votes
0answers
59 views

Disabled Google keyboard by mistake , locked out of password protected android phone

I have disabled my google keyboard and now am locked out of my android phone which is protected by a password. The phone is not being recognised by my laptop and I have tried recovery by using power ...
0
votes
1answer
51 views

Android owner locked: Can't update phone

i am samsung galaxy tab E user. I don't have custom recovery system in my device. The owner of tablet is locked and I forgot the password. I know the google account signed in owners it's mine but ...
1
vote
1answer
240 views

After moving gatekeeper.pattern.key to unlock, Settings>Security keeps crashing

Context: I forgot my unlock pattern, so I used TWRP and ADB to move gatekeeper.password.key and gatekeeper.pattern.key to /sdcard, so now I am able to use my phone again :-) Problem: I want to set a ...
0
votes
0answers
95 views

I can't remember my passcode!

This seems like a generic question, but I can't find answers anywhere! I have my older Galaxy S7 which I'm trying to retrieve photos and texts from. Unfortunately, when it rebooted, it asked for a ...
0
votes
1answer
36 views

Fondi 4.4 Wifi Tablet - Pattern locked and can't remember the gmail log in and password

My Wifi tablet Fondi 4.4 is locked with a pattern and I can't remember the gmail account settings for this tablet or the password how do I retrieve this? The tablet was locked in July 2017 and I have ...
0
votes
0answers
34 views

can I still be able to reset my phone and i don't know my password and the fingerprint is broken?

I cant open my Oppo F3 because I forget my password and my fingerprint sensor is broken. I cant open the USB Debugging on my phone am I still able to unlock my phone again?
0
votes
1answer
46 views

before I factory reset my galany j3

my daughter has locked herself out of her phone. so before I factory reset her galaxy j3 luna. she's is hoping there's a way I could hook up the phone to a cpu and save her pics & other files?
0
votes
1answer
163 views

Screen black during phone call and it won't come back during call

I have an Xperia XZs with Android 8. Lately I'm having problems while calling. When I start a call, the screen goes black immediately, and won't come back anymore during the call. The result is that ...
0
votes
1answer
70 views

Is there a way to bypass the PIN on Galaxy Tab a without deleting anything on it?

I've had a Galaxy Tab a for about a year now, and I recently went out of town. When I came home and entered the security PIN, it wasn't working and then I realized that I changed it. I tried entering ...
0
votes
0answers
82 views

Bypassing Lock Screen or at least backing up all data/photos before factory reset

I have a Xiaomi Redmi Note 4 phone without Mi Account, but I have a Google account on that device. My pattern lock doesn't unlock the phone any more. The bootloader/recovery is not unlocked, it is ...
0
votes
0answers
102 views

What to do when the phone isn't responding to commands sent through RealTerm?

This is kind of a long story but I'm helping my step mom recover a phone with frp on. I kind of factory reset it without knowing it had a lock on, and now it doesn't show which gmail account that was ...
0
votes
0answers
204 views

I don't know the previous account from which the device was logged in [duplicate]

whenever I want to sign they require for the previous account of my device because it was reset.and I don't know the account, please help
0
votes
0answers
2k views

Bypassing Lock Screen/Turn On USB Debugging

I have an LG Stylo 3 that is all stock and does not have USB debugging turned on. I am trying to find a way to bypass the lock screen without deleting the data on the phone. I was thinking maybe there ...
0
votes
0answers
67 views

How to open the phone

I bought a new phone vfd 100 and forgot the pattern and rebooted it but when I open the phone it asked me to put google account that I was using and it can't open, it asks for Wi-Fi and I don't have ...
0
votes
1answer
52 views

Can't unlock pattern on a MediaPad 7Lite!

My son has a MediaPad 7lite and he has forgotten the pattern to unlock his device. The device is linked to his Google account. When we tried to ask for help via the Google account, we discovered that ...
0
votes
0answers
61 views

Can't retrieve contacts from a locked HTC 300

So... here's the story. My father had his HTC Desire 300 for ages and he stored all of his contacts on the phone, not on the SIM card. One day, my unreasonably curious mother wanted to unlock it and ...
0
votes
1answer
1k views

How to reset allwinner kitkat 4.4

I have forgotten the lock code for my kitkat 4.4. Is there a way to hard reset it back to factory? I only have a power button and a volume button. Can someone please help me?
3
votes
0answers
79 views

How to unlock glitching fingerprint service forcing me wait for 30 minutes?

Samsung Galaxy S7 fingerpring is glitching: if my finger is wet or dusty, it is trying to detect this case and provide special processing for it. Unfortunately, it can't detect this well and this ...
0
votes
0answers
53 views

Can I recover data from another user account on the same phone?

A friend of mine has a Moto G (XT 1033) whose pin she has forgotten. She still can access the phone and use it normally though, because she had two accounts created in the phone, so she can switch to ...
0
votes
0answers
181 views

Steps to pass verification for BLU - LIFE ONE X2

Please let me know the steps for BLU - LIFE ONE X2. There was an outage with the cell phone model yesterday, globally, because of bad software upload from the cell phone company BLU !! Now I am stuck ...
0
votes
0answers
559 views

Forgot lock screen password for my Samsung Galaxy Tab A 9.7

I cannot remember the screen lock password. I need help to recovery the home screen. I tried to do a factory reset but i am unable to do so.
0
votes
0answers
58 views

Locked out because password too long. What to do?

Today I lost my phone, and I locked it using 'Find my Device' to make sure no-one could take a look. I locked it using a 18-digit password, but now I can only enter 16 digits on my phone, so I can't ...
0
votes
0answers
17 views

How do i bypass vwrify google account after hard reset on an LG LS775 [duplicate]

I bought a used phone and it still had someone else's information on it and before I could reset it properly a friend did a hard reset and now I can't get passed the Google verify account. It wants ...
0
votes
0answers
389 views

Cannot log in to google account after resetting my ASUS ZENFONE2 LASER phone

What do I need to do with my phone? Can someone please help me to solve this issue? Google says wait for 24 hours due to password reset but it's been 72 hours now and it still say the same.
0
votes
0answers
387 views

How do I find a previous Google account?

I have reset my Android phone. After being resetted, it requires an old Google account I have totally forgotten. I am using an Android VFD100 Vodafone. How do I find my old Google account?
0
votes
0answers
59 views

LG-V5500 bought from friend but FRP-locked

I got this LG-V5500 from a friend, but I didn't know that it was locked by Google. I already looked on YouTube, but how can I get past this? I am scared to hook it up to my computer, because I don't ...
0
votes
0answers
183 views

Samsung Galaxy TAB 2 screen lock to retrieve without loosing data

I forgot scree lock password. how to reset with out loosing any data?
1
vote
1answer
153 views

Are these adb commands safe?

my phone gone locked after hard factory reset, waited for 3 days but still can't login. I've found a solution on internet that works, i need to use adb and use following commands on my phone: adb ...
0
votes
0answers
978 views

How to remove pattern lock without data loss?

I have intex aqua super mobile with android 5.1 os. I aslo try google recovery find my device method but that not working. How to recover pattern lock without data loss? Device is not rooted. ...
0
votes
1answer
412 views

samaung galaxy j3 forgotten pattern want to keep data

I had my phone set a pattern by accident and have no idea what it is. Its been 3 days and still haven't discovered any answers and am feeling hopeless. If I do a factory reset all my data and ...
0
votes
1answer
2k views

Xperia Z5 compact recovery mode

My son has forgotten his password to his phone and USB debugging mode was never enabled. I'm trying to wipe all the system but I haven't been able to enter recovery mode , I tried holding down power ...
1
vote
1answer
672 views

Factory Reset an Android 7 Nexus 5x Phone with No Root or Unlocked bootloader

I just purchased a nexus 5x on ebay and there is a PIN on the phone and I need to factory reset this. I am able to get to the black screen mode on bootup using volume down and power button. Fastboot ...
0
votes
0answers
29 views

Locked phone connected to the net with blocked SIM

I got my phone stollen today. I contacted my phone company and blocked the SIM card. I tested it by trying to call the phone and was denied. However, using Whatsapp and K9 (with gmail), I could see ...
0
votes
0answers
865 views

forgot password for screen lock LG K20 Plus no data loss

Does anybody know if it's possible to eliminate screen lock on my LG K20 Plus phone, I forgot my password, it's up to "try again in 7820 secs"., I can't have data loss, very important, Thanks
0
votes
1answer
50 views

Android 4.1 Locked Out

I am messing with an old Android my Little Sister had before she switched to the “darkside” (iPhone). It has a 4 pin lockscreen (Not 3rd party) and my sister forgot the pin. I removed it from device ...
0
votes
1answer
487 views

Unlock android phone from PC

I need to move some data from my HTC one m8 to a Samsung Galaxy S8. The only problem is that the HTC's touch screen does not work so I cannot unlock it (it's locked with a PIN). I don't have a ...
0
votes
1answer
96 views

I can't factory reset my device

I forgot my password and accidentally typed to many wrong passwords. I finally remembered it and manually changed it. But now it says that I need to reset the paasword via an email that I will get: ...
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votes
0answers
335 views

Locked phone | need to flash ROM

My mother forgot password to her Lenovo Z2 Plus Z2132 phone.It cant be hard reset.I want to flash its ROM but QPST can't recognize it. Please help.
1
vote
1answer
478 views

“Samsung keyboard keeps stopping” error message. After reboot no keyboard is accessible and I cannot unlock the device

The device is a Samsung Note 5 recently updated from Sprint running the Swype keyboard. The error message "Samsung keyboard keeps stopping" is appearing over and over after trying to send an emoji in ...
0
votes
1answer
165 views

Forgot pattern for my old tablet; no recovery mode available, ADB key not verified (new computer)

I have a 2013 Nexus 7. This nexus 7 is rooted and has an unlocked bootloader but however has no recovery option. (When the device was rooted for some reason it removed the recovery and now has no ...
-1
votes
2answers
497 views

how to recuperate data from Nexus 5 with broken screen and USB debugging off?

So I was exercising hard and my phone fell ackwardly from the elliptic, the phone died, when I picked it up, my screen was full of lines. The glass does not seem broken but what is under the glass ...