My S4 will not connect to my computer when plugged in using the correct samsung cord AND the screen is shattered. How can I load the files from the phone? Remove the hard drive from the phone maybe and put it in another without ruining the new replacement S4? And if there is no possible way a all to retrieve the files then what can I do to make sure no one else can retrieve them after I send the phone back to the insurance company? I have 4 days to get a solution. Thanks!
Theres nothing you can do to get the files unless your phone will connect with a usb. As for the screen if you can some how get the files off with a screen and no usb, then i advise you fix the screen for like $30-$60.
No image at all on the screen? If just touch is broken, you can connect a keyboard/mouse with a OTG cable... no setup needed on phone. Amazon has a few with prime shipping (2day) StarTech USB OTG Adapter