I'm hoping this question is suited to this forum. WhatsApp have just announced WhatsApp for the desktop browser (https://web.whatsapp.com).

One of the steps is to scan a QR code using WhatsApp. I can't seem to find the option to scan the QR code.

The instructions say to open WhatsApp -> Menu -> WhatsApp Web.

The problem is that my menu doesn't have an option for WhatsApp Web.

My phone is a Nexus 5 on Lollipop 5.0.1.

  • I won't post this as an answer since it's only speculation: with the latest version, yesterday I rebooted my phone, but it still didn't appear. Today, when I checked it, it was suddenly there. The only thing that I could possibly think of is WiFi connection. I have a guess it will appear for the first time if you're connected to WiFi. However, I'm not sure if it's true or not. – Andrew T. Jan 23 '15 at 4:52
  • That's a possibility. I wasn't on WiFi. – user1037894 Jan 23 '15 at 11:12
  • Contents of menu changes depending on the tab you have selected below. Choose Chats first, and only then tap menu… – meeDamian Sep 8 '16 at 8:42
  • I can't post an answer due to lack of reputation, but for me the WhatsApp Web option didn't appear until after I successfully "verified" my phone number. – Jacob Wan Sep 18 '17 at 18:21

reboot your phone. I did that and the feature is there in the menu.

After rebooting, you may need to click on "chat," not on "calls" or "contacts." Hope that helps.

  • I just killed the app and it worked for me. – Matt Lacey Feb 2 '17 at 3:26
  • Thank you, this was solution: click on "chat," not on "calls" or "contacts." – Nenad Bulatovic Aug 7 at 17:02

Update your WhatsApp to the latest version (2.11.498) and you will see the menu option WhatsApp -> Menu -> WhatsApp Web.

I have updated mine and am able to use WhatsApp web with the same menu option.

  • 2
    I had already updated to that version. I went to the Play store and there were no new updates for WhatsApp. I checked the About section in WhatsApp and it was the version number you mentioned. – user1037894 Jan 22 '15 at 14:54
  • @user1037894 are you connected to the WiFi? Is it still not shown? – Andrew T. Jan 23 '15 at 4:53

I completely re-installed WhatsApp and now I see the WhatsApp Web option.

Word of caution: I lost data when I uninstalled WhatsApp.

protected by eldarerathis Jan 22 '15 at 4:32

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.