I'm hoping this question is suited to this forum. WhatsApp have just announced WhatsApp for the desktop browser (https://web.whatsapp.com).

One of the steps is to scan a QR code using WhatsApp. I can't seem to find the option to scan the QR code.

The instructions say to open WhatsApp -> Menu -> WhatsApp Web.

The problem is that my menu doesn't have an option for WhatsApp Web.

My phone is a Nexus 5 on Lollipop 5.0.1.

  • I won't post this as an answer since it's only speculation: with the latest version, yesterday I rebooted my phone, but it still didn't appear. Today, when I checked it, it was suddenly there. The only thing that I could possibly think of is WiFi connection. I have a guess it will appear for the first time if you're connected to WiFi. However, I'm not sure if it's true or not.
    – Andrew T.
    Jan 23, 2015 at 4:52
  • That's a possibility. I wasn't on WiFi. Jan 23, 2015 at 11:12
  • Contents of menu changes depending on the tab you have selected below. Choose Chats first, and only then tap menu…
    – meeDamian
    Sep 8, 2016 at 8:42
  • I can't post an answer due to lack of reputation, but for me the WhatsApp Web option didn't appear until after I successfully "verified" my phone number.
    – Jacob Wan
    Sep 18, 2017 at 18:21

3 Answers 3


reboot your phone. I did that and the feature is there in the menu.

After rebooting, you may need to click on "chat," not on "calls" or "contacts." Hope that helps.

  • I just killed the app and it worked for me.
    – Matt Lacey
    Feb 2, 2017 at 3:26
  • Thank you, this was solution: click on "chat," not on "calls" or "contacts." Aug 7, 2019 at 17:02

Update your WhatsApp to the latest version (2.11.498) and you will see the menu option WhatsApp -> Menu -> WhatsApp Web.

I have updated mine and am able to use WhatsApp web with the same menu option.

  • 2
    I had already updated to that version. I went to the Play store and there were no new updates for WhatsApp. I checked the About section in WhatsApp and it was the version number you mentioned. Jan 22, 2015 at 14:54
  • @user1037894 are you connected to the WiFi? Is it still not shown?
    – Andrew T.
    Jan 23, 2015 at 4:53

I completely re-installed WhatsApp and now I see the WhatsApp Web option.

Word of caution: I lost data when I uninstalled WhatsApp.

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