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I have a Moto G 4G (2nd gen?) running Android 5.1 Lollipop. I would like to disable or suppress the endless alerts I get from it about "Sign in problem"'s and "Motorola ID unlinked" related to Motorola services, none of which I wish to use.

I thought unlinking my "Motorola ID" might do this but it just complains even more i.e. the "Motorola ID unlinked" alert.

How do I do this?

7
  • Not sure, but someone back to 4.4 was done this: settings->security & screen lock->Device administrators and turned off "Motorola Device Policy". Next, settings->Motorola Device ID, tap the three dot menu control on the top right, and choose "unlink account".
    – ares777
    Commented Jun 23, 2015 at 14:51
  • @user3344236 - ok, have done that...how long until it starts repeatedly complaining about the "Motorola Device Policy" being turned off, which it instantly did. :)
    – Kev
    Commented Jun 23, 2015 at 14:57
  • Can you anyway login in you google account while you receive this annoying prompt?
    – ares777
    Commented Jun 23, 2015 at 15:11
  • Just thinking aloud: if you can figure which app is throwing those alerts, you might simply "freeze" that (see: disable-app tag-wiki, bloatware tag-wiki). Which might require root, or might not – some system apps can be disabled without root, others can't.
    – Izzy
    Commented Jun 23, 2015 at 16:27
  • @Izzy - I'll see how I get on with the Motorola Device Policy turned off over the next couple of days.
    – Kev
    Commented Jun 23, 2015 at 16:34

3 Answers 3

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Seems we have to apply as back to 4.4 and do this: settings->security & screen lock->Device administrators and turn off "Motorola Device Policy". Next, settings->Motorola Device ID, tap the three dot menu control on the top right, and choose "unlink account". Restart (reboot) as a supplementary measure.

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Long click the notification and you should be able to see what app is causing it; disable "device notification" from there or app settings.

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I'm running Android 7 on a Moto G5, and a Moto 360 watch.

To disconnect the Motorola ID:

  1. Open the Moto Connect app
  2. Click "Change account"
  3. Click the 3 vertical dots (top, right corner)
  4. Click "Sign out".
  5. You will be prompted with a checkbox to agree to the privacy policy. Uncheck this checkbox. You will get a message saying all data will be deleted. Accept.
  6. Uninstall the app.

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