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My Samsung has crashed, I can see that it's on but it does not respond to any button clicks nor shuts down

Tried this and it does not work.

How to reset Samsung edge s6?

1 Answer 1

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Figured it out.

You need to press power button and then volume down button and hold them for some time.

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  • Or hold the power button for ten seconds.
    – Dan Brown
    Commented Jul 30, 2015 at 8:40
  • @DanB that was first thing I did - didn't work. Commented Jul 30, 2015 at 8:45
  • Oh. Well, that's bizarre, it works on mine.
    – Dan Brown
    Commented Jul 30, 2015 at 8:47

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