I have a Galaxy S6 Edge+, Android 7.0 that did something weird. I restarted it and now it's stuck in a boot loop. I don't care if it gets wiped, but I want to get the pictures off it first. It gets to the Samsung logo and hangs there for several minutes and will eventually restart itself. In the meantime, I can connect via ADB and I would just pull all the files, but the data partition isn't mounted at /mnt/sdcard at this point. I've tried the obvious, but no luck...

  • Stock recovery menu accessible
  • Wiping cache does not help
  • Cannot boot into safe mode
  • Firmware download mode accessible
  • Not rooted
  • USB debugging enabled
  • OEM unlock not enabled

I heard that flashing stock firmware would get it working again and not wipe the data partition. If this is the way to go, is there a reliable source where I can find the image to flash? I'm aware that the firmware is carrier dependent, so I want to know I have the right one.

I'm also aware of TWRP, but I believe the phone needs to be rooted to be able to recover stuff. But maybe not for the data partition? Can I install it without OEM unlock enabled? This question mentions custom recovery, but I'm not sure how it got there (previously installed, or installed while boot looping).

I'm trying to get a clear idea of what I should do. What is the best way to go about this? I hesitate to do anything unless I'm sure it's not just going to wipe or brick the thing. I rooted another phone before and the first attempt failed and wiped it. I had backed it up, but that's not possible in this case, so whatever I do has to work.

  • On a OEM locked device without custom ROM and without ADB access as the system only boot-loops your only chance is flashing a stock firmware. I don't see any other option. – Robert Oct 2 '19 at 18:02
  • Doing this will keep the data partition intact and accessible afterwards? – g4rb4g3_ju1c3 Oct 2 '19 at 18:28
  • Usually yes, but I don't know the Samsung firmware upgrade software in detail. – Robert Oct 2 '19 at 18:33
  • Well, since you can get adb working can you elevate it to a shell with the command adb shell if yes then try to crawl your way through to get the path to your dcim or dcim/camera location with the ls command. If you can what is the output from the ls command? – Bo Lawson Oct 7 '19 at 7:34

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