When I connect my Samsung Galaxy S4 (Verizon) with a USB cable to my work PC that is running Windows 7, my work PC recognizes it immediately. I see all my pictures, music, etc.
When I connect my phone to my home PC which is also running Windows 7, I get a device named "CD Drive (F:) Verizon Mobile". I see a very short list of folders and files that includes a USB driver (with an autorun) and a few Mac OS folders in it. In Device Manager, this shows up under DVD/CD-ROM drives" with a driver named "SAMSUNG File-Stor Gadget USB Device".
After a few seconds of looking at these files, Windows removes the device and replaces it with one labeled "SCH-I545". Clicking on SCH-I545, there are no files visible. I have many files and photos on my phone, but I can't see any of them in Explorer. If I right-click SCH-I545 and get Proeprties, I see a battery level, but nothing else.
Opening Device Manager, I see SCH-I545 in the list of portable devices. The manufacturer of this driver is Microsoft. I have tried uninstalling the driver, unplugging the phone, and plugging it back in, but the same thing happens.
I have tried downloading and installing the USB driver from the Samsung site, but the same thing happens.
I have managed to get Samsung Link working to load some files onto my phone, but I would much rather use a file copy mechanism.
Does anyone have an idea of how I can get my home PC to recognize the phone and let me copy files to and from it?