1

Lately, some of my pictures just disappear and can't be loaded. It just says "Cannot generate thumbnail". All of a sudden, those pictures are having 0KB and no longer available. They're not sorted or anything, they're not different from the other good pictures. I really don't get what's the problem.

I tried getting them on my laptop, but it just says the file is empty. There is nothing to open? There are no viruses or anything, I already checked a few times. I really don't want to lose more pictures. Please help.

Improve this question
1
  • 1
    Immediately back-up all pictures to your computer, because I think the SD card is failing. If it's internal memory, are the pictures instantly empty? Or are they empty after a while? Can you also state your make and model?
    – Whitebird
    Commented Apr 11, 2014 at 10:32

1 Answer 1

Reset to default
-1

Try Settings → Apps → All Apps → Gallery → Clear Data. That should regenerate thumbnails, or you could try rebooting your smartphone.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .