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I have these Amazon Kindle Fire HD 7" Tablet, ever since I bought it and the first time it prompted me if I wanna enable USB mass storage when I connected it to the computer, and I selected charge only or something close to that, up to this very moment, I can't access the tablet from a computer via USB cable

Specifications;

Android version: Android-5.1.1
Device Model: KFFOWI

Any solution please?

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2 Answers 2

Reset to default
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There are USB options which control how the port is to be used (or not) when connected to a computer. Unfortunately, these options are pretty well hidden -- the easiest way to get to them is if you get a notification about the USB, and can click on it to open the USB options. Otherwise, to get to the options:

  • From the top, pull down the toolbar and select the options (gear icon).
  • In the Device section, you have Device Options, open that.
  • There is a hidden "Developer Options" here (OS 5.6.8, but may be up a level under "Device Options" -- unhide by tapping the "Serial Number" name seven (7) times (you might get a countdown). Then the Developer Options should be unhidden, either right below the Serial Number, or up a level under Device Options.
  • Open the "Developer Options and tap on "USB Connections" selection.
  • You get choices on how the USB connection is used, select File transfer, or MTP (Media Transfer Protocol), or PTP (picture transfer Protocol),...
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You might need to re install necessary drivers for your device. Alternatively try using USB Mass storage enabler, from Amazon marketplace

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